Logistics case study: Saint Pierre coupons
Les Coupons de Saint Pierre is a discount fabric retailer that has been in business for almost 30 years. In 2008, this family-run business decided to open a new store in Paris, in the heart of the legendary Marché Saint Pierre. The company distinguishes itself by selling 3-meter fabric coupons, enabling the production of all types of garments.
Problems encountered
Prior to Shippingbo, order preparation was carried out directly from Prestashop, in bulk, with no possibility of adding preparation filters, which led to a significant number of errors and wasted a lot of time. As the company’s logistics developed along with its expansion, it seemed logical to find a solution that would facilitate order processing.
Solutions by Shippingbo
In partnership for 3 years, Shippingbo has enabled the Coupons de Saint Pierre team to develop a much faster after-sales service. That’s right, as all logistics processes are handled directly from Shippingbo’s interfaceinterface, the website is streamlined and slowness is a thing of the past.
With a view to expanding throughout France, the company was also looking for a solution to facilitate exports to overseas regions. Sending international orders was thus simplified thanks to the automatic generation of the CN23 invoice directly in the logistics solution.
Order peaks linked to important days like Black Friday and sales are much easier to manage, saving the Coupons de Saint Pierre team from being overwhelmed and thus increasing customer satisfaction.