Don't suffer delivery problems, anticipate them
Your customers' trust is earned between your warehouse and their door. Manage your deliveries, control your reputation and turn uncertainty into total control.
Measure your carriers' real performance
On-time delivery rates, average lead times, incident rates... Our parcel tracking software gives you precise statistics on each carrier, so you can renegotiate your contracts on the basis of concrete data, not just commercial promises.
Find any parcel in under 5 seconds
A customer calls you about an order placed last month? Use powerful filters by name, date, status or carrier to find any shipment and its complete history in an instant. Cut your customer service search time by a factor of ten.
Speed up the management of your carrier disputes
Has a parcel been reported lost or damaged by a customer? The complete tracking history is centralized and easily exportable. In just a few minutes, you can put together your own claims file, with all the evidence you need to quickly win your case.
Anticipate the impact of activity peaks on your deliveries
Monitor delivery times in real time during Black Friday or Christmas. Identify saturated carriers and adjust your shipping rules to switch to more reliable partners on the fly, so you can maintain your customer promise.
Delivery performance analysis
Leverage in-depth data to refine your delivery strategies. Shippingbo lets you turn data into action, optimizing every aspect of your shipments to improve operational efficiency and maintain impeccable customer service.
FAQ : Questions you'll never have to ask again
What's the difference with tracking on the carrier's website?
It’s the difference between 1 parcel on 1 site and seeing 100% of your parcels on 1 screen. You go from a vision to a control tower.
Are tracking statuses really reliable and in real time?
Yes, the system connects via APIs to your carriers and continuously refreshes the status. You have reliable information to manage and inform.
Does this help me communicate better with my customers?
This is the starting point. By detecting a problem (e.g. a blocked parcel), you can trigger proactive notification. Supervision feeds your communication.
How many carriers can I supervise at the same time?
There are no limits. The solution centralizes data from all your carriers, whether you have two or fifty, for a unified overview.
What is Shippingbo's approach to ensuring compliance for international deliveries?
Shippingbo ensures the compliance of international shipments by automatically managing customs formalities and checking that each consignment complies with local regulations. This minimizes the risk of delays and improves the reliability of cross-border deliveries.