Technology born from real-world e-commerce

2012

Building the team

Éric Royer, CMO, and Romain Parent, CSO, joined the project and helped Facilecomm evolve. The team came together to grow this first solution, born from an online merchant’s needs.

2013

A first beta for omnichannel commerce

The Facilecomm ERP beta was released. Designed as a flow manager, it aimed to make daily life easier for merchants selling across multiple channels.

2015

The big technology pivot

With the arrival of Guillaume Leseur, CTO, the team made a defining choice. Rather than keep adding features to an architecture that had become too limited, it decided to rethink the foundations.

The development of the Universales meta-API came with this turning point. The team chose an open, API-first SaaS architecture, designed to integrate easily with other tools on the market. The goal was no longer just to improve the first tool, but to lay the foundations of an open platform.

2016

Shippingbo is officially born

In late 2016, Shippingbo launched publicly, built on Universales technology. Order centralization and inventory management were its first building blocks, connected to the tools merchants already used.

Shipping label printing was soon added to the platform. Shippingbo thus brought order management closer to fulfillment, all the way to shipping.

2018

A more precise warehouse

Shippingbo expanded its platform with advanced warehouse management features. Goods could now be tracked location by location, giving a more precise view of where they are.

This step deepened inventory management and embedded the solution further in day-to-day warehouse operations.

2019

Omnilogistics takes shape

Multi-warehouse management marked a new milestone: Shippingbo made it possible to orchestrate picking and shipping from several storage locations. This brought the platform’s omnilogistics approach to life.

That same year, Florian Laillet, COO, joined the company as its fifth partner. His expertise strengthened Shippingbo’s WMS capabilities to support increasingly complex warehouse operations.

2020‑2021

Scaling up for real

The pandemic created a real “Christmas in April”: online merchants saw peaks of more than 40% extra orders compared with the previous year. Shippingbo helped merchants and logistics providers absorb these exceptional volumes.

This stress test proved the platform’s reliability and sped up its adoption. In 2021, Shippingbo passed the 1,000 active customer mark. That same year, faced with a surge of requests from logistics providers, the company built its first offer dedicated to 3PLs.

2022

Industrializing to scale

Shippingbo opened its capital in a Series A round led with IRDI Capital Investissement and GSO Innovation. This milestone helped grow the teams, with 40 new hires in just a few months, and adapt the technology to the needs of larger players.

The challenge was to support the company’s growth while building its ability to handle more complex logistics operations.

2024

e-Scale is born

Shippingbo launched e-Scale, an event that brings together its customer community, its partners and e-commerce decision-makers.

Beyond technology, the event makes room for conversations between professionals: sharing experience, comparing operational challenges and building tomorrow’s logistics together.

2025

Setting course for Europe

Main Capital Partners invested in Shippingbo to accelerate its European expansion. This new chapter came with a buy-and-build strategy, combining the company’s organic growth with targeted acquisitions of complementary solutions.

The goal is twofold: expand Shippingbo’s offering and strengthen its presence across the continent, to build a logistics suite on a European scale.

2026

10 years by your side and a first acquisition

Ten years after its launch, Shippingbo reached a new milestone. In September 2026, the company made its first acquisition: Baback, a specialist in returns management and second-life products.

The deal puts the strategy launched with Main Capital Partners into action and strengthens the group’s returns and post-purchase offering. This anniversary celebrates both how far we have come and the start of a new European chapter.