Benefits of the Rakuten x Shippingbo connector
Less rekeying, more time to run your business
Your Rakuten orders are brought into Shippingbo to be processed within the same framework as your other channels. Your teams spend less time juggling tools, manual imports and repetitive checks.
More reliable stock so you can sell without unnecessary exposure
Stock can be sent from Shippingbo to Rakuten according to your configuration. You reduce discrepancies that lead to overselling, avoidable cancellations and pressure on customer service.
Better-structured Rakuten flows, even in more complex use cases
Orders shipped by Rakuten, orders shipped by you, processing exceptions, omnichannel organisation: structure your flows without cobbling together a separate process. The result: fewer operational blockers day to day.
More robust execution as volume rises
When Rakuten becomes a genuine high-volume channel, it is no longer the time to depend on manual exports and case-by-case adjustments. Shippingbo helps you absorb the workload within a clearer framework for Ops teams, the warehouse and customer service.
What is synchronised between Rakuten and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Rakuten orders | Rakuten Shippingbo | Automatic after order retrieval is enabled |
| Orders shipped by Rakuten only | Rakuten Shippingbo | Automatic if the dedicated option is enabled |
| Orders shipped by Rakuten + orders to be shipped by you | Rakuten Shippingbo | According to configuration |
| Stock | Shippingbo Rakuten | Automatic if stock sending is enabled |
Connection steps: Connect Rakuten to Shippingbo in just a few steps
-
1.Retrieve your Rakuten credentials
Log in to your Rakuten back office. Under Account settings > Tokens, generate and copy your token.
-
2.Create the external service in Shippingbo
Under Settings > External services, click Add a sales channel then search for Rakuten / Priceminister.
-
3.Enter your parameters
Enter your Rakuten login and token. Then configure the required sections: order retrieval, order closure, stock sending and advanced settings.
-
4.Test before final activation
Validate the expected behaviour using your own settings. If you also manage orders shipped by Rakuten, enable the dedicated option or create 2 services depending on your use case.
The limitations of Rakuten without Shippingbo
Without Shippingbo
- Centralise Rakuten with your other channels: You lose time switching from one tool to another.
- Keep stock consistent on the marketplace: Stock discrepancies become a constant issue to monitor.
- Process orders without slowing operations: Marketplace flows add workload instead of integrating cleanly into your operations.
- Manage exceptions without disrupting teams: Special cases break the rhythm and consume too much energy.
- Handle volume peaks: The higher the volume, the more fragile your organisation becomes.
- Manage orders shipped by Rakuten alongside orders shipped by you: Management lacks clarity and creates confusion.
With Shippingbo
- Less fragmentation, greater efficiency.
- Fewer situations that lead to cancellations, customer service contacts and loss of trust.
- Less pressure on teams from low-value tasks.
- Greater control, fewer workarounds.
- You gain operational robustness to handle peaks without multiplying manual workarounds.
- You separate flows more effectively and make your organisation clearer for both teams and management.
Reliable, available and secure technology
-
99.99% uptime
and proven cloud infrastructure
-
Geo-replication
and real-time synchronization
-
Continuous updates
without downtime
-
GDPR compliance
and regular audits
-
Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Rakuten to Shippingbo?
The connection requires two pieces of information: your Rakuten login and connection token. Once you have retrieved these credentials from your Rakuten back office, create your Rakuten service in Shippingbo and configure the flows required by your organisation.
Where can I find the Rakuten connection token?
The token is available directly in your Rakuten back office under Account settings > Tokens. You can then enter it in your Rakuten connector in Shippingbo.
How does stock synchronisation work between Rakuten and Shippingbo?
Shippingbo can send stock to Rakuten according to your configuration. The aim is simple: avoid manual updates and keep stock more consistent on your marketplace.
Can only orders shipped by Rakuten be brought into Shippingbo?
Yes. An option lets you retrieve only orders shipped by Rakuten. This is useful if you want to distinguish this flow from orders that you ship yourself.
Can orders shipped by Rakuten and those shipped by you both be managed?
Yes. In this case, you need to create two Rakuten services in Shippingbo: one with the option to retrieve orders shipped by Rakuten, and another without this option. This keeps your flows clearer to process.
Why should the connector be tested before full activation?
Because it is important to validate the connector’s behaviour with your own settings before launch. This is particularly useful for avoiding the retrieval of old unclosed orders and for structuring your go-live properly.