Logistics case study: Yamstock
Yamstock is a French company specializing in protection and equipment for cars, motorcycles, caravans and motorhomes. Thanks to its proximity to certain manufacturers, the company develops regional products. Shipping around 15,000 parcels a year and generating sales of around 1,000,000 euros, the company handles an average volume of 50 parcels a day.
Problems encountered
Yamstock was facing logistical problems that made order processing tedious and time-consuming.
The manager, Léo, had to arrive very early in the morning and spend around two hours manually entering customer addresses into DPD. Then the parcels had to be prepared, which took even longer.
At weekends, when there was a three-day break, order preparation piled up, making Monday’s work even more difficult. This disproportionate workload meant a lot of stress for the team.
The manual management of orders and the lack of automation in the packing and shipping process led to data entry errors, and adversely affected the ratings awarded by marketplaces.
Shippingbo solutions
Faced with this logistical distress, Yamstock turned to Shippingbo. As soon as it was introduced, order management became much simpler and faster. Instead of manually entering customer addresses, the manager now only has to type in the product reference to obtain the shipping label directly. The teams quickly adapted to the tool, which is both intuitive and easy to use.
The time saved thanks to the ShippingBo solution has enabled Yamstock to concentrate on developing new offers and increasing sales. What used to take four hours to complete manually is now done in just one hour. With their formerly manual work now automated, employees can concentrate on handling more important tasks.
The Shippingbo solution has therefore reduced manual input errors and improved the scores awarded by marketplaces. And to make it as easy as possible to get to grips with the solution, Shippingbo’s teams provided attentive support to Yamstock during implementation.
This new approach has enabled the company to gain in efficiency and better manage its logistics.
Like Ma Petite Mercerie, you too can take Shippingbo to the next level:
