Logistics case study: Sosmart
Launched in 2017, Sosmart has its origins in the creation of the site Calicosy. However, Sosmart’s ambition didn’t stop with just one site. Today, the group manages several platforms, including Calicosy, dedicated to space optimization and storage, and couleur-senior.com, which markets mobility aids for seniors.
But that’s not all. Sosmart has also carved out a place for itself on numerous marketplaces. These include La Redoute, Amazon, Cdiscount, and even international players such as bol.com. In the end, the company divides its sales between direct sales on its own sites (20%) and indirect sales via these marketplaces (80%).
Problems encountered
Behind this rapid expansion, however, lay a major challenge. With the multiplication of sales and the diversity of sales platforms, Sosmart was faced with a complex logistical problem. The processes were tedious: each delivery note was extracted directly from their Prestashop interface. Then, the work consisted in going to the sites of each carrier to issue labels according to the weight of the orders.
But that wasn’t all. Order preparation was also a time-consuming stage, due to the multiplicity of carriers with which the company collaborated, such as Colissimo, DPD and GLS, among others. This lack of optimization represented a bottleneck, particularly as order volumes increased. Between 2019 and 2022, Sosmart’s sales have increased tenfold, with even more ambitious forecasts. Faced with such growth, the need for an adapted solution became urgent.
Solutions by Shippingbo
This is where Shippingbo comes in. The key words of this solution? Fluidity, flexibility and scaling ability. For Sosmart, working with Shippingbo has meant time savedbut also security and reassurance for teams.
In choosing Shippingbo, Sosmart benefited from several major advantages. First, unprecedented flexibility. The company was able to increase the number of its carriers and assign them to specific missions. Then, the solution a streamlined logistics organization organization, enabling Sosmart to centralize with its partners at a single point, making connections faster and faster and more and more efficient.
Finally, the solution has had a real positive impact on Sosmart’s internal organization. Thanks to Shippingbo preparation sessions have been optimized, avoiding thus any delays in shipment. The result is improved customer satisfaction, reinforcing the credibility credibility with customers and partners.
Shippingbo has thus become an indispensable asset for Sosmart, facilitating efficient logistics while meeting the demands of an ever-changing market..
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