Logistics case study: Smartrepa
Navigating the technology industry for over five years, Smartrepa is a company run by Guillaume. The company specializes in a specific sector: the sale of spare parts for cell phones.
Today, Smartrepa offers a vast selection of spare parts through its website and marketplaces such as Cdiscount, eBay and Rakuten. With an average shipping capacity of 250 products a day, orchestrated by a single person, Smartrepa is looking forward to further growth.
Problems encountered
Despite its success, Smartrepa has encountered some notable challenges in its operational process. Prior to the introduction of Shippingbo, organizing logistics was a complex and laborious process. Time spent preparing envelopes, affixing stamps, recording tracking numbers and retrieving addresses was substantial. The tasks involved repetitive cut-and-paste operations to insert addresses on labels.
This presented two major problems for Smartrepa. On the one hand, the slowness of the process hampered the company’s ability to efficiently manage a growing volume of orders. Secondly, the sheer volume of administrative tasks prevented Guillaume from concentrating fully on the most important aspect of his business: the purchase and resale of spare parts.
Shippingbo solutions
The introduction of Shippingbo was a real turning point for Smartrepa. Thanks to this solution, an order can now be transformed into a label with a single click. The necessary information is retrieved and printed on an A4 sheet which, once scanned, automatically produces the recipient’s label. The efficiency of this process has enabled Smartrepa to triple its order-picking speed.
In addition to streamlining shipping processes, Shippingbo has enabled Smartrepa to expand its delivery offering. Whereas before, the company was limited to Lettre Suivie, it can now offer Colissimo, Chronopost and Mondial Relay. This diversification has given Smartrepa greater flexibility and strengthened its ability to meet the diverse needs of its customers.
Perhaps the most notable benefit of Smartrepa’s use of Shippingbo is its real-time inventory management system. As soon as a product is sold on a marketplace, it is instantly deducted from Shippingbo’s stock and removed from other marketplaces. This system has eliminated the risk of overselling and allowed Guillaume to concentrate more on what really matters: growing his business.
Key figures
Productivity increase: 6-fold
Reduced working hours: divided by 6
Like Smartrepa, you too can take Shippingbo to the next level:
