“Shippingbo today, for us, is a growth vehicle. Tomorrow, if we want to open a distribution channel, it takes us 24 hours.”
Logistics case study: Merci Handy
Merci Handy is a French company which specializes in the creation of personal care products, with a strong emphasis on innovation and practicality. Founded in 2014, the brand is best known for its colorful and fragrant hydroalcoholic gels, which have revolutionized the way this type of product is designed, making it both hygienic and pleasant to use.
Merci Handy has since expanded its range to include other beauty and personal care products such as hand creams, face mists and solid toothpastes, all formulated with ingredients of natural origin. The company places great emphasis on ethics and environmental commitment, offering products that are not only effective, but also respectful of the planet and its users.
Problems encountered
Prior to the introduction of Shippingbo, Merci Handy was faced with a disorganized management of its logistics flows, with a lot of manual handling to consolidate information. This method lacked precision and led to numerous errors, particularly in data reconciliation, making actual stock knowledge fuzzy. The company was therefore the annual inventory with apprehension, hoping against hope that the accounts would be correct, although this rarely turned out to be the case.
In addition, their logistics were outsourced to a logistics provider that did not use Shippingbo, which generated :
- Very long processing times, as Merci Handy was not connected to its logistician in real time. Data exchange (orders, stock) was therefore manual.
- Considerable loss of time due to time-consuming tasks
- Frequent stock errors
Shippingbo solutions
Initially focused 100% on retail, Merci Handy took a decisive turn by launching online sales for :
- Strengthening proximity to customers
- Responding better to buying habits
- Collect key data
Shippingbo offers Merci Handy an innovative omnichannel solution, providing a centralized and flexible platform, akin to a “power strip”, where various distribution channels and information sources can be easily connected and disconnected. This solution guarantees data reliability and security, essential for efficient stock management. Shippingbo stands out for its ease of implementation. It integrates seamlessly with Merci Handy’s existing ecosystem, including major platforms such as Shopify, Store, and Amazon. This solution enables agility implementation. It also ensures the maintenance of the company’s existing ecosystem, guaranteeing ongoing operationality.
With Shippingbo, Merci Handy benefits from real-time, consolidated visibility of its inventory, providing a centralized vision while facilitating decision-making on the distribution of stock across different distribution channels. This centralized management offers total control and immediate visibility, underlining the importance of automation in modern logistics. The platform also offers the flexibility to experiment with new marketplaces without major commitments, as well as the freedom to choose from a variety of carriers. This is made possible by an interface capable of handling multiple APIs simultaneously, which represents a significant step forward for Merci Handy, offering them a complete logistics solution that can be adapted to their specific needs.