Advantages of the GLS x Shippingbo module
Our GLS connector unifies your order management system and your carrier contract into a single, intelligent workflow. No more copying and pasting addresses, and the errors that come with it. You can define automatic shipping rules to assign the right GLS service to each order, so you can concentrate on your growth with complete peace of mind.
5 key benefits of integration
Mass label printing
Generate and print all your GLS transport labels with a single click, directly from your order interface.
Zero input errors
Delivery information (address, contact) is automatically transmitted from the order to the label, eliminating costly addressing errors.
Automatic service assignment
Define rules (weight, destination, product type) so that the right GLS service (FlexDelivery, ShopDelivery, etc.) is always selected without manual intervention.
Centralized parcel tracking
GLS tracking statuses automatically feed back into your system, giving you a centralized view and the ability to proactively inform your customers.
Automated end-of-day manifests
Edit your closing documents for GLS collection in a matter of seconds, with no manual re-entry of shipping information.
Logistics challenges without an integrated GLS module
- Label printing: time-consuming and error-prone
Every day, your teams log on to the GLS portal, copy and paste the addresses of each new order, and manually select the delivery service. This process is slow, repetitive and a single careless error can result in a lost or returned parcel.Manual printing of shipping labels is a major bottleneck for any growing business.
- Lack of flexibility in the choice of services
Without automation, it’s difficult to apply fine-grained logic. A customer who chooses relay point delivery is sometimes assigned a home delivery by mistake, simply because the process is manual. This creates friction, a disappointing customer experience and unnecessary additional transport costs.
- Lack of proactive shipment tracking
Once the parcel has been handed over to GLS, visibility is lost without a centralized tool. To find out the status of a delivery, you have to go back to the portal and search for the tracking number. This makes it impossible to communicate proactively with customers in the event of delays, and overloads customer service with “Where’s my parcel?” questions. Integrated parcel tracking software solves this problem at source.
- The complexity of multi-carrier management
If you use GLS in addition to other carriers (Colissimo, Chronopost, etc.), you have to juggle several portals, several labeling processes and several tracking interfaces. This fragmented management is inefficient, prevents you from having an overall view of your shipping performance, and makes it difficult to train your teams.
FAQ - Frequently asked questions
We already have a GLS contract with negotiated rates. Can we use our own contract with your module?
Absolutely. Our platform acts as a technological bridge. You connect your own GLS contract details directly to the system. This ensures that you retain 100% of your negotiated rates, terms and conditions of service, as well as your direct business relationship with your GLS account manager. Our solution simply automates tasks, not replaces your contract.
Does the module support all GLS services, including ShopDeliveryService?
Yes, the integration is complete and supports all the services offered by GLS via their API, including standard home delivery (FlexDeliveryService), express services, and delivery to relay points (ShopDeliveryService). If a customer chooses a relay point on your site, this information is automatically transmitted to generate the right label, without any manipulation on your part.
How is information transmitted to GLS for end-of-day parcel collection?
The process is fully automated to save you time. Instead of creating a manifest manually, our platform compiles all GLS shipments for the day. With one click, you generate the end-of-day report (manifest), which is transmitted electronically to GLS. This formalizes the pick-up, simplifies the driver’s work during collection and secures the traceability of your shipments.
In addition to GLS, we also use Colissimo. Do I need to install another module for this carrier?
No, and that’s the power of our solution. Our platform is natively multi-carrier. You can activate the GLS connector, the Colissimo module, and all the other carriers you need within the same interface. This allows you to control everything from a single location, and even use our shipping rules to automatically choose the best carrier for each order. You turn your packing station into a truly unified shipping station.
Does Shippingbo send GLS notifications by email, SMS or WhatsApp?
Yes, you can activate multi-channel notifications to keep your customers informed at every stage of delivery.
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