Benefits of the GLS x Shippingbo connector
Ship faster without adding workload to your teams
Shippingbo centralises GLS label generation, service selection and key shipping stages in the same flow. The result: your teams spend less time rekeying, checking or juggling tools.
Reduce errors that cost time, carrier spend and customer service workload
The connector helps structure application of the correct GLS service and proper execution of your shipments according to your configuration. The result: fewer operational discrepancies when shipping and a more reliable day-to-day process.
Stay in control of operations, even as volume rises
Your GLS flows integrate into clearer orchestration with Shippingbo: labels, closure, tracking, exceptions. The result: you handle growth, activity peaks and complexity better without disrupting operations.
Give customer service greater visibility after shipping
Post-shipment tracking can be enabled in your Shippingbo environment, depending on configuration. The result: customer service teams find information more easily and respond to customer enquiries faster.
What is synchronised between GLS and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Selected GLS service | Shippingbo GLS | When the shipment is generated |
| Shipping / label request | Shippingbo GLS | When the shipment is generated |
| Shipping label | GLS Shippingbo | During generation |
| Sender / recipient information | Shippingbo GLS | During generation |
| Manifest / end-of-day closure | Shippingbo GLS | End of day / according to process |
| Post-shipment tracking | GLS Shippingbo | Post-shipment |
| Pick-up point | GLS Shippingbo | When the order is created / on shipping |
| Contract country | Shippingbo GLS | During configuration |
Connection steps: Connect GLS to Shippingbo in just a few steps
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1.Define your GLS scope
Identify the contract country, services to connect and correct activation method. GLS ShipIT can be enabled self-service for standard use cases. Other GLS services require assisted scoping.
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2.Create your GLS connector in Shippingbo
Add GLS in your Shippingbo interface, then enter the information required for the connection and your carrier contract.
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3.Enable your services and shipping options
Configure the GLS services used, label settings and, depending on your needs, pick-up point or post-shipment tracking.
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4.Test before opening in production
Generate a test label for each connected service and have the configuration validated before business use. Then open the connector to your teams within a secure framework.
The limitations of GLS without Shippingbo
Without Shippingbo
- Avoid errors when shipping: Teams multiply checks, manual operations and risks of discrepancies when generating the label or choosing the correct service.
- Limit rekeying and unnecessary handling: Information is scattered across several tools, extending processing time and increasing operational workload.
- Keep pace as volume increases: As soon as activity rises, exceptions, manual checks and friction points accumulate.
- Maintain visibility after shipping: Tracking is fragmented, searches are manual and customer service spends more time reconstructing information.
- Manage several GLS services without making operations more complex: Each service or option adds new settings to manage, with a risk of inconsistent processing.
- Close daily shipments more effectively: End-of-day processing relies on more manual, less clear steps that are more prone to omissions.
With Shippingbo
- Ship within a more reliable framework
- Your teams gain day-to-day fluidity
- Handle growth better with a more structured shipping flow
- Your customer service team responds faster and with greater confidence, with better visibility over shipments and tracking
- Keep operations more consistent, even when several GLS services need to coexist in the same environment.
- Your closure operations are cleaner and more controlled
Advanced use cases: compatibility is validated before activation
When your GLS shipments go beyond the standard framework, the aim is not to add complexity but to orchestrate it better. Here are the use cases to anticipate and how Shippingbo helps manage them with greater confidence.
GLS pick-up point
You offer pick-up point delivery and need to retrieve the selected point correctly in the order to create a consistent shipment. Shippingbo lets you integrate this delivery method into your shipping flow, provided your CMS or upstream channel transmits the pick-up point information correctly. You keep processing smoother between order and shipment without recreating the information manually.
Several GLS services under the same contract
You use several GLS services depending on orders, destinations or delivery commitments. Shippingbo lets you configure several services in the same environment to keep execution more consistent with your business needs. You avoid managing your GLS services "separately" and keep a clearer framework for your teams.
Post-shipment tracking
Once the parcel has shipped, your teams need to find tracking information quickly to respond to customer enquiries and manage post-shipment activity. Post-shipment tracking can be enabled in Shippingbo depending on your configuration. Customer service gains visibility, reduces manual searches and handles enquiries more efficiently.
Multi-parcel
Certain orders require several parcels for the same shipment, with direct impacts on labels, carrier costs and customer experience. Shippingbo lets you structure this need within a feasibility framework, according to your actual use, GLS service and picking rules. You secure a sensitive topic in advance instead of discovering it during operations.
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
Can you use your own GLS contract with Shippingbo?
Yes. You can connect your own GLS contract to Shippingbo and keep your negotiated rates, service conditions and commercial relationship with GLS. Shippingbo acts as an orchestration layer between your operations and carrier contract.
Which GLS services can be connected with Shippingbo?
The GLS services that can be connected with Shippingbo are Standard, Flex Delivery Service, Express Parcel Guaranteed or Global Express Parcel.
Is GLS pick-up point delivery available?
Yes. Pick-up point delivery is available provided your CMS or upstream channel correctly transmits pick-up point information in the order.
How does the GLS manifest work with Shippingbo?
Shippingbo lets you integrate the manifest or end-of-day closure into your GLS shipping workflow. This helps your teams group the day’s shipments within a clearer, cleaner process. The exact operation depends on the enabled service and your configuration.
Is GLS tracking available in Shippingbo?
Post-shipment tracking can be enabled in Shippingbo, depending on configuration. This gives your teams greater visibility over post-shipment activity and helps customer service find information more easily.
Can GLS and other carriers be managed from the same tool?
Yes. Shippingbo lets you manage several carriers in the same environment, helping centralise shipping flows and keep day-to-day execution more consistent. Depending on your configuration, you can also apply your shipping rules across your carrier stack.