Benefits of the DPD x Shippingbo connector
Accelerate your DPD shipments without adding operational overhead
Shippingbo lets you manage your DPD shipments within a smoother framework without adding data re-entry for your teams.
Make every shipment more reliable before an error costs time
Service, options, label and shipping rules: your DPD workflows are better structured to secure day-to-day execution.
Provide clearer tracking, from parcel to customer service
Tracking, statuses and relevant information are centralised to keep teams better informed and support customers more effectively.
Handle activity peaks with a more robust process
As volumes increase, you maintain a more stable DPD workflow without adding unnecessary complexity.
What is synchronised between DPD and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Shipping request | Shippingbo DPD | When generating the shipment |
| Shipping label | DPD Shippingbo | When generating the shipment |
| DPD service used | Shippingbo DPD | When generating the shipment |
| Insurance | Shippingbo DPD | When generating the shipment |
| Delivery notifications | Shippingbo DPD | When generating the shipment |
| Multi-parcel / consolidation | Shippingbo DPD | When generating the shipment |
| Handover manifest / close-out | Shippingbo DPD | End of day |
| Post-shipment tracking | DPD Shippingbo | Post-shipment |
| Status Handed over to carrier | Shippingbo DPD | After shipment |
| Return label | Shippingbo DPD | When creating the return |
Connection steps: Connect DPD to Shippingbo in just a few steps
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1.Gather the correct DPD prerequisites
Prepare your account numbers, assigned branch, services used and the credentials required for the connection.
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2.Enable web service access
Have DPD web services enabled to allow the connection between your carrier contract and Shippingbo.
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3.Configure your contract in Shippingbo
Add DPD to your carrier contracts, then configure the relevant services for your use case: Classic, Predict, Relais or Export.
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4.Test before deployment
Validate your labels and main use cases before going live to secure the launch.
The limitations of DPD without Shippingbo
Without Shippingbo
- Execute shipments without friction: More data re-entry
- Make every shipment reliable: Errors that block shipping
- Choose the right DPD service: Repeated manual choices
- Track parcels more easily: Scattered tracking
- Respond to customer service more effectively: Incomplete information
- Absorb activity peaks: A process that comes under pressure
With Shippingbo
- Fewer handling steps
- More reliable shipments
- A clearer framework for each service
- Greater shipment visibility
- Faster responses
- A more robust process
Advanced use cases: compatibility is validated before activation
The connection is self-service for standard use cases. If you have a more complex DPD configuration, we validate the setup with you before you go live.
DPD multi-parcel
Some shipments do not fit into a single parcel. Several parcels must then be managed for the same order without losing clarity or consistency on the carrier side. Shippingbo lets you structure this behaviour according to the DPD service used and the enabled options. If consolidation is required, it can be configured upfront according to your setup.
Predict and recipient data
Some DPD services require precise recipient information, particularly for Predict delivery. If the expected data is not entered correctly, the workflow can become harder to execute cleanly. Shippingbo lets you use the correct service according to the selected configuration and structure the shipping workflow accordingly. Depending on the configuration, certain behaviours can also be defined to manage these cases more effectively.
DPD returns
Not all returns are managed in the same way. Depending on your organisation, you may need a return initiated by the end customer or one managed from your Shippingbo environment. Shippingbo lets you enable and configure return scenarios compatible with your DPD contract. Returns can therefore be structured within the same environment as outbound shipping, according to the enabled options.
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect DPD to Shippingbo?
The DPD connection uses the API for compatible DPD France contracts. Activation requires preparation of your accounts, services and the necessary web service access.
How does Shippingbo manage the DPD Predict service in practice?
Shippingbo lets you configure the Predict service within your DPD contract according to your setup. The information required for shipping is sent to the carrier so the service can be used correctly.
If a customer chooses a DPD Pickup point, is the information retrieved automatically?
Yes. The Relais workflow can be managed in Shippingbo with the pick-up point information required for shipping, depending on your configuration and checkout journey.
Can I manage DPD alongside my other carriers in Shippingbo?
Yes. Shippingbo lets you manage DPD alongside your other carriers in the same environment, centralising shipments and maintaining a clearer day-to-day framework.
Is DPD tracking available in Shippingbo?
Yes. Post-shipment tracking is available with DPD in Shippingbo according to the selected configuration for your contract. This lets you track shipments more effectively and respond more easily to customer service enquiries.
Can DPD returns be managed in Shippingbo?
Yes. DPD returns can be managed in Shippingbo through the same connector, depending on the options enabled under your contract. The exact scenario should be defined according to your organisation and use case.