Benefits of the Colissimo x Shippingbo connector
Generate your Colissimo labels more simply
Generate Colissimo and other carrier labels directly from Shippingbo without multiplying handling steps across several interfaces. Your teams work within a smoother framework, with the relevant settings already configured.
Define your Colissimo services upfront
France, international and French Overseas services, options and fallback: your configuration is defined in advance to simplify day-to-day shipping and limit adjustments when preparing parcels.
Give your teams clearer tracking
Post-shipment tracking can be enabled depending on your Colissimo contract. Your teams then have clearer information to track shipments and respond more easily to customer service enquiries.
Manage returns and manifests in the same environment
Return labels and handover manifests can be managed in Shippingbo. This keeps the same working framework for workflows that often make operations more complex.
What is synchronised between Colissimo and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Shipping request / label generation | Shippingbo Colissimo | When generating the shipment |
| Outbound label + tracking number | Colissimo Shippingbo | When generating the label |
| Colissimo service and sub-services | Shippingbo Colissimo | When generating the shipment |
| Handover manifest | Shippingbo Colissimo | End of day / on demand |
| Return label | Colissimo Shippingbo | When creating the return |
| Post-shipment tracking | Colissimo Shippingbo | Post-shipment |
| Paperless customs documents | Shippingbo Colissimo | When shipping exports |
Connection steps: Connect Colissimo to Shippingbo in just a few steps
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1.Connect your store
Enter your Colissimo shop details and authorise the secure connection.
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2.Configure your rules
Choose your location and define your rules for orders and shipments.
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3.Enable synchronisation
Orders, stock and statuses synchronise automatically.
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4.Test and launch
Validate the setup on a few orders before rolling it out fully.
The limitations of Colissimo without Shippingbo
Without Shippingbo
- Label generation: More handling steps at dispatch.
- Choosing the right Colissimo service: Manual checks when preparing parcels.
- Shipment tracking: Information scattered across several tools.
- Returns management: Separate process that is harder to track.
- Handover manifests: An additional step handled separately.
- International workflows: Export cases handled as they arise.
With Shippingbo
- Labels generated more simply in the same tool.
- Services already configured for more confident shipping.
- Clearer tracking for operations and customer service.
- Returns managed in the same environment.
- Carrier handover better integrated into the process.
- Better-unified France and international workflows.
Advanced use cases: compatibility is validated before activation
When your workflows fall outside the standard use case, the right approach is to validate scope, options and exceptions before going live.
France and international workflows in the same environment
When your shipments extend beyond the domestic market, Shippingbo also lets you manage your international Colissimo workflows using parameters suited to your destinations, depending on your configuration.
Specific requirements for French Overseas territories
If your business includes shipments to French Overseas territories, Shippingbo can also manage these Colissimo workflows within the same management environment.
Export shipments with paperless customs documents
For certain export workflows, Shippingbo can also integrate paperless customs document management, depending on the options enabled on your Colissimo account.
Returns integrated into the same process
You can also manage your Colissimo returns from Shippingbo, maintaining a consistent process for both outbound and return shipments.
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
My Colissimo contract gives me access to several services. Can Shippingbo manage them within the same configuration?
Yes. Shippingbo lets you configure the Colissimo services used for your shipments, along with their associated sub-services, according to your scope: France, international or French Overseas territories. You can also define a main service, an international service and, depending on your configuration, a default or fallback service for certain workflows. The benefit is simple: your teams do not start from scratch for every shipment. The services used are already structured in Shippingbo, making day-to-day operations more consistent, especially as workflows diversify.
How does the connector manage international shipments with Colissimo, particularly customs documents?
The connector supports international Colissimo workflows according to your configuration, with the parameters associated with the export service used. For certain shipments, Shippingbo can also manage paperless customs documents, provided this option has been enabled with Colissimo and the required prerequisites have been entered correctly. This matters as international shipping becomes a larger part of your business, because it is not simply about generating a label: you also need to take into account the service used, the Incoterm and, where applicable, the required customs documents.
Is Colissimo parcel tracking updated automatically in Shippingbo?
Post-shipment tracking can be available in Shippingbo, provided the corresponding option has been enabled with Colissimo. Once enabled, tracking information can be used in the Shippingbo environment to help teams follow shipments after carrier handover. For logistics and customer service teams, this makes tracking information easier to access within the same working environment, without switching between several tools.
Can a Colissimo return label be generated directly from Shippingbo?
Yes. Shippingbo lets you configure and generate Colissimo return labels from an outbound contract that is already connected. You can then define relevant return parameters such as the address used, label format, certain notifications or default fields depending on your organisation. The benefit is to extend the same management framework from outbound to return workflows rather than handling this part in a separate process. This is particularly useful when returns need to remain simple for both teams and customers.
Can Colissimo handover manifests be generated from Shippingbo?
Yes, depending on your configuration. Shippingbo can manage Colissimo handover manifests if the required information has been entered in the account, particularly details relating to the collection site. This keeps fulfilment, label generation and carrier handover within the same environment. For teams, this is a real benefit when the process needs to remain clean right through to parcel departure.