Benefits of the Colis Privé x Shippingbo connector
Ship with Colis Privé within a simpler framework
Generate your labels and manifests from Shippingbo, in the same environment as the rest of your operations. Less back-and-forth and a smoother day-to-day process.
Define your services once and for all
EASY, BIS, signature, insurance, label reference: your rules are configured upfront to make execution more reliable and reduce discrepancies during fulfilment.
Give operations and customer service greater visibility
Post-shipment tracking can be retrieved automatically depending on your configuration, helping you track shipments more effectively and handle customer enquiries with more actionable information.
Stay in control as volumes increase
Colis Privé is managed in the same back office as your other carriers. You gain consistency, clarity and control as activity intensifies.
What is synchronised between Colis Privé and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Shipping request / label generation | Shippingbo Colis Privé | When generating the label |
| Shipping label | Colis Privé Shippingbo | When generating the label |
| Colis Privé service | Shippingbo Colis Privé | When generating the shipment |
| Signature on delivery | Shippingbo Colis Privé | When generating the shipment |
| Additional reference on the label | Shippingbo Colis Privé | When generating the label |
| Insured value | Shippingbo Colis Privé | When generating the label |
| Handover manifest / shipment confirmation | Shippingbo Colis Privé | When generating the manifest |
| Status Handed over to carrier | Shippingbo Colis Privé | When generating the manifest |
| Post-shipment tracking | Colis Privé Shippingbo | Post-shipment |
| Multi-parcel shipment | Colis Privé Shippingbo | When generating the shipments |
Connection steps: Connect Colis Privé to Shippingbo in just a few steps
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1.Retrieve your Colis Privé credentials
Gather your web service credentials, account ID, customer ID, contract type and the services used.
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2.Connect your contract in Shippingbo
From Connectors > Carrier contracts, add Colis Privé and enter the requested connection details. The contract is centralised in the same back office as the rest of your carrier operations.
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3.Configure your services to suit your operations
Configure your EASY or BIS services, with or without signature, then adjust the relevant options for your organisation. This lets you define execution before the first shipments.
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4.Test, then go live
Enable test mode if needed to validate your configuration, then launch your Colis Privé shipments within an already structured framework. This secures setup before volumes increase.
The limitations of Colis Privé without Shippingbo
Without Shippingbo
- Labels and operations: Back-and-forth between tools, manual checks and fragmented processes
- Choosing the right service: Manual selection, risk of mismatch between contract and use
- Manifest and close-out: More fragile end-of-day process, separate validations
- Tracking and customer service visibility: Tracking checked separately, partial or manual updates
- Multi-carrier management: Scattered contracts, less consistent operations
- Multi-parcel orders: Case-by-case management, harder-to-understand behaviour
With Shippingbo
- Fewer day-to-day handling steps
- Greater consistency in execution
- A better-structured carrier handover
- Clearer post-shipment operations
- A clearer carrier back office
- Greater control over specific cases
Advanced use cases: compatibility is validated before activation
More specific cases to anticipate during configuration
Several parcels for the same order
Some orders are shipped in several parcels. This is common as product ranges expand, when certain products are prepared separately, or when an order cannot fit into a single parcel. Shippingbo lets you keep a centralised view of these shipments. On the Colis Privé side, each parcel is treated as a separate shipment. In Shippingbo, these shipments are grouped to maintain a more actionable view of the order. This makes the workflow clearer for your teams, with a defined framework to validate upfront if multi-parcel shipping is common in your business.
Handover manifest and shipment confirmation
At the end of fulfilment, generating labels is not enough: the carrier handover must also be closed out correctly. This is often where discrepancies appear between what was prepared, what was handed over and what is actually confirmed as shipped. Shippingbo lets you use Colis Privé within a more structured workflow, generating the handover manifest from the same operational environment. As generating the manifest also acts as shipment confirmation, this key stage is better controlled. You gain clarity over carrier close-out and the transition between fulfilment, handover and tracking.
Post-shipment tracking and customer service handling
Once the parcel has left, the challenge is no longer simply to have shipped it. You also need to track delivery progress and provide actionable information to the customer service team when an enquiry comes in. If the post-shipment tracking option has been subscribed to, Shippingbo automatically retrieves Colis Privé tracking information according to your configuration. This gives operations and customer service clearer visibility after dispatch without managing tracking in a separate tool.
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
Do we keep our Colis Privé contract and rates when using Shippingbo?
Yes. Shippingbo connects to your Colis Privé account using your own credentials. You therefore retain your contract, negotiated rates and commercial relationship with Colis Privé. Shippingbo adds an orchestration layer to automate and structure operations around your existing contract.
Does the module support Colis Privé home delivery and pick-up points?
Yes. Colis Privé services can be used for both home delivery and pick-up points, depending on your contract and configuration. Shippingbo retrieves the information required for shipping to generate the corresponding label without manual data re-entry.
How does Colis Privé parcel tracking work in Shippingbo?
Once the label is generated, the tracking number is created. If you have subscribed to post-shipment tracking in Shippingbo, Colis Privé statuses are automatically retrieved by the platform to provide visibility for your teams and customer service. You can therefore track shipments in the same environment as the rest of your operations.
Can we use Colis Privé for some orders and another carrier for others?
Yes. Shippingbo is designed to manage several carriers in the same back office. You can therefore use Colis Privé for certain workflows and another carrier for others, depending on your operational rules, delivery methods or order sources.
How do the label and handover manifest work with Colis Privé?
The Colis Privé label is generated from Shippingbo according to your service configuration. The handover manifest is then generated by Colis Privé, and issuing it also serves as shipment confirmation for the parcels concerned. This gives you a clearer process between fulfilment, handover and tracking.
Can Colis Privé services be configured easily in Shippingbo?
Yes. You can configure your Colis Privé services in Shippingbo by entering the contract credentials, then setting up options relevant to your operations, such as EASY or BIS service, signature, insurance or the label reference. The standard use case is available in self-service.