Benefits of the C chez vous x Shippingbo connector
Manage your C chez vous shipments more simply from the same tool
Picking, shipping and labels: your C chez vous flows are centralised in Shippingbo to avoid data re-entry and keep day-to-day execution smoother.
Make your most demanding shipping flows more reliable
C chez vous labels are generated with the correct service, delivery-option and product-category settings according to your configuration. Your teams work within a clearer framework with less risk of errors at shipment.
Give your teams and customer service better visibility over deliveries
Post-shipment tracking can be enabled. You can follow delivery progress more easily and handle customer enquiries with greater confidence.
Maintain a robust process even as use cases become more complex
Home delivery, pick-up point, take-back, installation, fragile or dangerous products: rules are configured in Shippingbo to manage exceptions more effectively without disrupting operations.
What is synchronised between C chez vous and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Shipping request / label generation | Shippingbo C chez vous | When the shipment is generated |
| Delivery service | Shippingbo C chez vous | When the shipment is generated |
| Service type | Shippingbo C chez vous | When the shipment is generated |
| Reference printed on the label | Shippingbo C chez vous | When the shipment is generated |
| Product category | Shippingbo C chez vous | When the shipment is generated |
| Dangerous / fragile products | Shippingbo C chez vous | When the shipment is generated |
| Assembly time | Shippingbo C chez vous | When the shipment is generated |
| Multi-parcel | C chez vous Shippingbo | During picking / shipping |
| Return label | C chez vous Shippingbo | On request / according to the process |
| Post-shipment tracking | C chez vous Shippingbo | Post-shipment |
Connection steps: Connect C chez vous to Shippingbo in just a few steps
-
1.Validate your shipping scope
We check the C chez vous services to enable, delivery types, required service options and the settings useful for your operation.
-
2.Gather your access credentials and contract information
Authentication token, e-merchant name, store name and, if required, access details for post-shipment tracking.
-
3.Configure your services in Shippingbo
Each service is configured according to your use case: home delivery, pick-up point, take-back, product category, notifications and specific options.
-
4.Test, then go live
Key use cases are validated before launch: labels, multi-parcel, returns, post-shipment tracking and specific scenarios according to your configuration.
The limitations of C chez vous without Shippingbo
Without Shippingbo
- Labels and shipping: Data re-entry, back-and-forth, risk of errors
- Choosing the right service: Manual configuration, cases handled individually
- Post-shipment tracking: Scattered information, customer service under pressure
- Multi-parcel: More fragile management of multi-parcel shipments
- Returns: Separate process, with little automation
- Bulky and specific cases: Manual handling of exceptions
With Shippingbo
- Fewer handling steps during dispatch
- Fewer configuration errors
- Better visibility for customer service
- Smoother multi-parcel management
- Simpler returns management
- Exceptions handled more effectively
Advanced cases: Advanced C chez vous cases: validate before activation
Some cases depend on your organisation, contract and enabled options. They are defined upfront to avoid surprises in production.
Bulky-item delivery with installation
When delivery also includes installation or assembly, the workflow requires more precise scoping. Shippingbo can take into account information relevant to the service, such as assembly time when it is provided via a dedicated product field, depending on your configuration.
Multi-parcel shipments with one product per parcel
Some orders must be shipped according to a strict one-product-per-parcel rule. Shippingbo helps organise this workflow by separating products into individual parcels, or by preparing an order split suited to the workflow.
Fragile or hazardous products
Some products require specific transport rules depending on their nature. Shippingbo lets you define these shipments using service-level parameters, then adjust them at product level where necessary, depending on your organisation.
International shipments
Shipments outside France often require specific configuration depending on the countries covered and required parameters. Shippingbo lets you structure these workflows using the parameters available in the connector, such as a default Incoterm where needed. The exact list of supported countries remains to be confirmed.
Reliable, available and secure technology
-
99.99% uptime
and proven cloud infrastructure
-
Geo-replication
and real-time synchronization
-
Continuous updates
without downtime
-
GDPR compliance
and regular audits
-
Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect C chez vous to Shippingbo?
The C chez vous connector is configured in Shippingbo using the information from your contract, followed by the services to activate for your operations. The connection is prepared by validating access, relevant options and the cases to cover before going live.
What data is synchronised between Shippingbo and C chez vous?
Shippingbo can send the shipping request, selected service, service type, product category, reference to print on the label and certain delivery options. Post-shipment tracking can also be retrieved depending on your subscription and configuration.
Can C chez vous labels be generated from Shippingbo?
Yes. C chez vous labels can be generated from Shippingbo as part of the configured shipping workflow. This keeps processing within a centralised environment without switching between multiple interfaces.
Is C chez vous post-shipment tracking available in Shippingbo?
Yes, post-shipment tracking is available via files deposited by C chez vous on an SFTP server, provided this option is included and enabled in your carrier contract. Availability therefore depends on the scope enabled for your account.
Can multi-parcel shipments be managed with C chez vous in Shippingbo?
Yes. Multi-parcel shipments are supported, with a main parcel number used to group parcels from the same shipment. This is important for structuring orders containing several products that need to be shipped separately.
What types of shipment can be managed with C chez vous in Shippingbo?
C chez vous specialises in bulky parcels, mainly over 30 kg, while also being able to handle smaller parcels. The Shippingbo connector lets you manage this type of workflow via API within the same operational environment.