Benefits of the 12Plus x Shippingbo connector
Centralise your 12Plus shipments in the same tool as your orders
Your teams generate labels from Shippingbo without switching between multiple interfaces at dispatch. You streamline the shipping station, reduce unnecessary manual steps and keep day-to-day operations clearer.
Apply your carrier-selection logic automatically
Price, lead time, destination and service level: Shippingbo lets you orchestrate the choice of 12Plus service according to your own rules. You ensure consistent decisions from one order to the next without making execution quality depend on manual choices.
Keep operations clean as volumes increase
As activity accelerates, data re-entry, missed steps and execution discrepancies become increasingly costly. By connecting 12Plus to Shippingbo, you structure your shipping flows within the same operational framework as your orders. Your teams absorb the workload with greater rigour and less friction.
Give your customer service teams a clearer post-shipment framework
Post-shipment tracking on compatible contracts and Colissimo returns configuration depending on your subscription give you a more usable foundation for after-sales operations. Your teams can access the right information more easily, respond to customers and handle requests with greater continuity.
What Shippingbo orchestrates with 12Plus
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Customer API reference | Shippingbo 12Plus | At activation |
| 12Plus customer reference | 12Plus Shippingbo | When the contract is created |
| Subscribed 12Plus offers | 12Plus Shippingbo | At subscription |
| Associated label accounts | Shippingbo 12Plus | Automatically after subscription |
| Shipping label | Shippingbo 12Plus | At shipment |
| Colissimo return label | Shippingbo 12Plus | When returns are configured |
| Post-shipment tracking | 12Plus Shippingbo | Depending on the enabled option |
Connection steps: Connect 12Plus to Shippingbo in just a few steps
-
1.Retrieve your 12Plus credentials
Prepare the customer API reference and customer reference provided by 12Plus.
-
2.Activate the 12Plus account in Shippingbo
The 12Plus buyer is created with the correct activation settings.
-
3.Subscribe to the offers you need
From the Client Marketplace, activate only the 12Plus offers you need.
-
4.Complete the options required for your flows
If required, configure Colissimo returns and post-shipment tracking for compatible contracts.
The limitations of 12Plus without Shippingbo
Without Shippingbo
- Generate labels more simply: Shipping relies on more scattered manual steps across enabled offers and the tools being used.
- Reduce day-to-day manual workload: Teams spend more time managing the operational steps around shipping.
- Keep a clear view of your shipping offers: The more offers you activate, the harder they become to manage day to day.
- Structure post-shipment tracking: Tracking depends on the contracts enabled and remains harder to use effectively within the organisation.
- Manage returns without adding complexity: Returns require specific configuration and remain less clear for teams.
- Keep pace as activity increases: The higher the volume, the more manual handling and rework weigh on execution.
With Shippingbo
- Labels generated more simply from Shippingbo.
- Less manual data entry when managing your shipments.
- Clearer management of your shipping offers and carrier services.
- Cleaner post-shipment tracking on compatible 12Plus contracts.
- Colissimo returns better integrated into your operational framework.
- Smoother operations, even as your volumes increase.
Reliable, available and secure technology
-
99.99% uptime
and proven cloud infrastructure
-
Geo-replication
and real-time synchronization
-
Continuous updates
without downtime
-
GDPR compliance
and regular audits
-
Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect 12Plus to Shippingbo?
The connection is based on activating the 12Plus account in Shippingbo, then subscribing to the required offers in the Client Marketplace. Go-live then depends on the options actually enabled.
Does Shippingbo generate 12Plus labels automatically?
Yes. Once the 12Plus offers are enabled in Shippingbo, the corresponding label accounts can be created and used for shipping.
Can post-shipment tracking be enabled with 12Plus?
Yes, but not for every contract. Post-shipment tracking can be enabled for Colissimo, Mondial Relay and DHL through a paid option.
Can return labels be configured with 12Plus?
Yes, for Colissimo depending on the subscription scenario. Return configuration is completed in Shippingbo once the correct label account is available.