Logistics case study: Yousteel
Specializing in the manufacture of steel roofing and cladding, Bac Acier is a specialist in the metalworking industry. As an illustration of its innovative spirit, the company launched Yousteel, an online service designed to simplify and facilitate access to its products for private individuals and craftsmen. This strategic decision has enabled the company to expand into e-commerce, increasing its visibility and geographical reach.
By anticipating market developments and changes in consumer behavior, Yousteel has positioned itself as a player of choice in the online market for the supply of steel products. From the sale of single products to specialized packages to help customers with their projects, Yousteel is committed to providing tailor-made solutions to meet the diverse needs of its customers.
Problems encountered
However, like any fast-growing business, Yousteel faced increasing challenges, particularly in terms of logistics management. Using Prestashop to process orders, one by one, the team saw a significant increase in manual tasks. Each order required a delivery note and a picking note to be issued, and once these were received in the office, additional information had to be entered manually on the carriers’ interfaces to create and generate shipping labels.
In addition, Yousteel had to manage its individual product and pack inventories manually, which not only made the process laborious, but also posed accuracy challenges.
The company’s rapid growth, which saw the number of orders double overnight, compounded these difficulties, making their old way of operating unsustainable. It soon became clear that to continue to grow and meet demand, Yousteel needed a more automated solution.
Solutions by Shippingbo
Faced with these challenges, Yousteel opted for Shippingbo, a logistics solution that not only met their needs, but exceeded their expectations.
The implementation of Shippingbo has made it possible to automate many tasks that were previously carried out manually. This included inventory management, for which Shippingbo enabled the automation of stock deduction for the individual products that make up the packs. This improvement led to more accurate inventory management and freed up time for the Yousteel team.
The introduction of Shippingbo has also had a direct impact on the number of orders Yousteel has been able to process. The company was able to double its orders while maintaining its existing team. This has had a significant financial impact, and has also improved customer satisfaction, thanks to better inventory management and parcel traceability.
In addition to automating the sending of invoices to customers via marketplaces, Shippingbo also facilitated staff training. In preparation for Peak Season in the spring, Yousteel was able to quickly train new employees on the Shippingbo solution, enabling a rapid upgrade of their logistics capacity.
Thanks to Shippingbo, Yousteel has been able to turn its logistical challenges into opportunities, enabling the company to continue to grow and develop sustainably and efficiently.
Like Yousteel, you too can take Shippingbo to the next level:
