Logistics case study: small Cadors
Petits Cadors is a French brand of nomadic cushions, part of an eco-responsible approach. These cushions are designed for your comfort and to help you sleep anywhere, at home or on the move. Winners of the TV show Mon invention vaut de l’or (My invention is worth its weight in gold), Laurent and Murielle, co-founders of the company, have seen their sales, and therefore the number of orders, increase dramatically. Having chosen to manage their shipments in-house, they soon found themselves overwhelmed by order management.
Problems encountered
Dealing with business growth using unsuitable logistics tools multiplies the difficulties and can lead to supply chain disorganization. And that’s just what Petits Cadors had to deal with, as its sales rapidly increased, and with them the number of carriers.
The use of inadequate tools led to a complex and disorganized logistics management: a listing made by hand, poor management of order sessions or errors during picking, resulting in a loss of time and efficiency. And if this was the case throughout the year, for Petits Cadors, the stress was multiplied tenfold during periods of heavy preparation.
If in-house shipping, like Petits Cadors, can be a guarantee of responsiveness for your customers, it is necessary to optimize your logistics when your sales increase. But you also need to use multi-transport management methods to facilitate your shipments and satisfy your customers.
Shippingbo solutions
The Shippingbo solution has enabled Marion, order picker at Petits Cadors, to streamline and organize her shipments. In particular, thanks to the preparation sessions, which enable her to prioritize the preparation order for each order, thus increasing her efficiency. The solution was quick and easy to learn, enabling her to manage the influx of orders.
And if the organization of orders has been improved, Petits Cadors also informs its customers in real time of the status of their order, thanks to post-shipment monitoring by Shippingbo’s WMS (Warehouse Manager Systeme). In this way, customers are assured of the company’s responsiveness and the care taken with their order.
Thanks to Shippingbo’s connection to the Toopost freight forwarder, Murielle and Laurent have increased the number of delivery options available to their customers (home delivery and relay points) without increasing the difficulty of managing multiple transport modes.
Today, Petits Cadors can face the increase in its sales in complete security and see its logistics tool, Shippingbo, simply support its growth.
Like Petits Cadors, you too can take Shippingbo to the next level:
