“I think we really made the Shippingbo switch at the right time. We didn’t have to do it later, because we wouldn’t make it today.”

 

 

Logistics case study: Le Petit Grassois

Grasse-based Le Petit Grassois specializes in the sale of candle-making equipment. Founded three and a half years ago, this company benefits from exceptional know-how in the field of perfume, inherited from the family business created over 50 years ago. This expertise enables them to offer high-quality products at competitive prices, giving them a significant advantage in the market.

 

 

le petit grassois x shippingbo

Problems encountered

 

However, with the rapid growth of their business, Le Petit Grassois faced a major problem: their order management system could no longer keep up with the pace of sales. Using a WordPress-based CMS, the company manually printed each order from the back office, a process that could take up to two hours each morning. This method became increasingly inefficient as the volume of orders grew, making the situation untenable.

One of the main challenges faced by Le Petit Grassois was managing its ever-expanding order flow. With a daily volume of 200 orders, the company was overwhelmed by the administrative tasks involved in printing preparation slips. This manual process was not only time-consuming, but also error-prone, and slowed down the entire supply chain considerably. Without a more efficient solution, Le Petit Grassois risked compromising its ability to absorb growth, with negative repercussions on customer satisfaction and competitiveness.

 

 

Shippingbo solutions

 

Aware of these challenges, Le Petit Grassois decided to call on Shippingbo, an all-in-one SaaS solution designed to optimize logistics management for e-tailers. Deploying Shippingbo enabled the company to centralize and automate the entire order processing process, significantly reducing the time spent on manual tasks.

Thanks to Shippingbo, teams at Le Petit Grassois have been able to organize their production area more efficiently, exploiting functionalities such as picking zoning and conveyor mapping. Picking slips are now automatically generated according to the layout of the production area, speeding up the order processing process.

In addition, Shippingbo’s carrier management system has facilitated the integration of shipping labels, which are now printed automatically as soon as an order is ready for dispatch. This automation has reduced the risk of errors, but has also enabled Le Petit Grassois to concentrate on more strategic aspects of its business, such as developing new robotization solutions for even greater efficiency.

 

 

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