“When we were on Shopify, we used to prepare around 60 parcels a day, today we manage to do almost three times as much since the arrival of Shippingo.”
Logistics case study: Endro Cosmétiques
Endro Cosmétiques, a Breton company based in Lannion, has rapidly established itself in the world of natural cosmetics, thanks to its products with short, simple and effective formulas. Growing rapidly, the company regularly launches new product ranges every three to four months, while developing its international activities.
Problems encountered
However, this rapid expansion posed significant logistical challenges, particularly in order management. Like many start-ups, Endro Cosmétiques initially used Shopify to process its orders. This manual process, where each order was checked and processed individually, proved not only laborious, but also error-prone. As the volume of orders increased, it became clear that a more robust solution was needed to avoid errors and improve productivity.
Endro Cosmétiques faced several critical logistical challenges:
- High risk of errors: Manual order processing via Shopify increased the risk of errors, especially during order picking.
- Lack of productivity: The laborious order management process limited the company’s ability to handle the growing volume of orders. Each order required individual attention, which slowed down operations considerably.
- Periods of high demand: The company had to manage peaks in orders linked to its regular product launches. These periods often required the hiring of temporary staff, which increased costs and operational complexity.
Shippingbo solutions
The arrival of Shippingbo marked a decisive turning point for Endro Cosmétiques, enabling the company to evolve significantly and cope with rapid business growth. Faced with a significant increase in orders, Endro Cosmétiques found in Shippingbo a logistics solution capable of efficiently absorbing these new volumes. One of Shippingbo’s main assets was its ease of use, which enabled the company’s teams to adopt it quickly and considerably reduce the risk of errors in order processing.
What’s more, Shippingbo has enabled Endro Cosmétiques to triple its productivity: with the same number of people, the company is now able to process three times as many orders. This improvement has been crucial in managing growth peaks without having to rely heavily on temporary staff, thus reducing costs and simplifying human resources management. All in all, Shippingbo has come at a key time for Endro Cosmétiques, enabling it to absorb the growing flow of orders while maintaining high quality service, and to continue to grow serenely.
Like Endro Cosmétiques, you too can take Shippingbo to the next level:
