Logistics case study: Un Jeu Des Jouets
Un Jeu des Jouets is a company with a passion for toys of all kinds, rooted in a family history and run by co-managers Céline and Sébastien. With two physical stores and an online presence, the company stands out for its varied selection of toys for all ages.
The catalog includes toys for babies, puzzles, dolls, construction sets and even board games for adults. Every morning, after dropping their children off at school, Céline and Sébastien head to the store to prepare orders and get ready for a new day of sales. The two co-managers have an unwavering love for their work, and it shows in the attention they give to every order.
Problems encountered
Despite Céline and Sébastien’s obvious dedication and enthusiasm, Un Jeu des Jouets encountered several challenges in managing their online business. The most important of these was the difficulty of managing inventory in real time on their website as well as on other online sales platforms.
This could lead to stock errors, such as selling a product that was no longer available. Stock errors can be costly and frustrating for customers, which can affect the company’s reputation. In addition, employees found the inventory management process too laborious and complex.
The second challenge was managing order and shipping information. After preparing a package, they had to manually send the information to the sales platforms, their website and customers, a process that was very time-consuming.
Shippingbo solutions
To meet these challenges, Un Jeu des Jouets adopted Shippingbo, a software solution that has revolutionized the way they manage their business. Shippingbo has enabled them to update stock instantly on all their sales platforms as soon as a sale is made, thus avoiding stock errors.
The use of a PDA for order picking has simplified the process for employees and made stock management much more efficient. Shippingbo has also made it possible to automate the sending of information to sales platforms, their website and customers, freeing Céline and Sébastien from this time-consuming task.
But Shippingbo is more than just software for Un Jeu des Jouets. It’s a network that has enabled them to meet transporters, cardboard and packaging suppliers, helping them to further optimize their logistics and delivery process.
Thanks to the solution, Un Jeu des Jouets has been able to concentrate on what really matters: selling toys and ensuring customer satisfaction. The technology not only simplified their lives, but also enabled them to sell online more easily, extend their reach and increase their success.
Like Un Jeu Des Jouets, you too can take Shippingbo to the next level:
