“4 or 5 years ago, we were handling 10,000 orders a month. Today, we’re up to 25,000.”
Logistics case study: CLD
CLD is a key logistics partner that stands out for its responsiveness and flexibility, providing a comprehensive range of logistics services. The company is recognized as its customers’ external logistics service, offering invaluable expertise across diverse sectors such as cosmetics, apparel and footwear. This diversity enables CLD to manage a multitude of products and adapt to a variety of order types, meeting the specific needs of each customer. By optimizing its logistics processes, CLD helps its customers to improve their operational efficiency and maintain a high level of customer satisfaction.
Problems encountered
Before adopting advanced solutions, CLD used its own warehouse management system (WMS), connecting to its customers’ various CMSs to retrieve orders. They printed delivery notes directly from these CMS. The order pickers had knowledge of the location of the products in stock, making the management process dependent on their individual expertise. Over time, this mode of operation became inadequate to meet growing needs and customer expectations. This method lacked flexibility and efficiency, prompting the company to look for more advanced and adaptable IT solutions for the future.
Shippingbo solutions
Shippingbo’s solutions quickly caught CLD’s attention, particularly thanks to their revolutionary transport label edition system. Previously, CLD had to manually connect to its customers’ sites and process the labels one by one. With Shippingbo, this tedious task has become automated and simplified. Over the past five years, CLD has developed a solid collaboration with them. The ease of connection between the various CMS and carriers makes Shippingbo an essential solution on the French market.
For logisticians, the major advantage lies in the multitude of upstream and downstream connections available, offering greater flexibility and efficiency. Internally, employee training in the use of the platform is rapid, as is the implementation of solutions. Shippingbo has enabled CLD to maintain its growth without significantly increasing its costs, by simplifying and optimizing its logistics operations.
Like CLD, you too can take Shippingbo to the next level:
