“We started with around ten shipments a day, today we’re up to over a hundred.”
Logistics case study: Atom3D
Atome3D was born of a personal experience and a need identified by its founder. After acquiring his first 3D printer a few months before setting up the company, he encountered major difficulties in finding the right model, the right product, and understanding the pros and cons of each available option. This experience revealed to him a major problem in the distribution of 3D printers: a lack of clear, accessible information for consumers.
Faced with this problem, Atome3D was set up to offer customers a tailored solution, providing not only a wide range of products, but also advice and detailed information to guide buyers in their choice. However, with the company’s rapid growth came new logistical challenges.
Problems encountered
Prior to the integration of Shippingbo, Atome3D faced a number of significant logistical challenges. Inventory management relied mainly on employee memory, making it difficult to locate products quickly. This posed a particularly acute problem for new order pickers, who were slow to adapt and learn the location of items.
In addition, order pickers often had to make numerous unnecessary trips back and forth through the warehouse aisles, increasing fatigue and reducing efficiency. The lack of systematic control in order picking led to a high error rate, negatively impacting customer satisfaction. At the time, two employees could only prepare 20 parcels a day, which severely limited the company’s order processing capacity.
Finally, faced with rapid growth and significant development, Atome3D was finding it difficult to implement robust and efficient logistics processes. This situation generated stress and made it difficult to manage increasing order volumes. It therefore became crucial to find a logistics solution capable of meeting the company’s present and future needs.
Shippingbo solutions
The adoption of Shippingbo’s logistics solution has enabled Atome3D to overcome these challenges and optimize its operations. Thanks to Shippingbo, location management has been automated, enabling order pickers to reduce unnecessary round-trips and find products quickly. This improvement was particularly beneficial for the integration of new pickers, facilitating their adaptation and reducing errors linked to stock location.
Shippingbo has also introduced control and security steps in order preparation, notably thanks to the “picking control” function. This feature has drastically reduced the error rate in orders by enabling systematic computer control. The result is a significant increase in efficiency: now, two employees can prepare up to 200 parcels a day, a tenfold increase in output, while reducing employee fatigue.
In anticipation of continued growth, Atome3D commissioned an audit from Shippingbo to implement processes and quality standards. The recommendations resulting from this audit enabled the company to manage very substantial volume increases without stress.
Since adopting Shippingbo 3 to 4 years ago, Atome3D has been able to evolve without needing to change software, despite significant growth reaching 4 million in annual sales. Shippingbo’s scalability has proved to be a major asset, enabling Atome3D to continue to grow efficiently while maintaining a high level of customer satisfaction.
Like Atome3D, you too can take Shippingbo to the next level:
