Benefits of the Prestashop x Shippingbo connector
Stay in control of your orders, even as volume increases
Centralise the processing of your Prestashop orders in Shippingbo to work within a more structured framework, according to your configuration.
Publish more reliable stock on your shop
Shippingbo can update your stock in Prestashop automatically, keeping product information more consistent as activity changes.
Structure your order statuses without adding operational overhead
Status mapping, lifecycle and order closure: adapt the way the system works to your organisation without multiplying workarounds.
Deliver cleaner execution through to delivery tracking
Pick-up points, tracking information and shipping emails can be integrated according to your configuration, for a smoother customer experience.
What is synchronised between Prestashop and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Orders | Prestashop Shippingbo | Automatic |
| Order statuses | Shippingbo Prestashop | According to enabled lifecycle |
| Stock | Shippingbo Prestashop | After each stock change |
| Pick-up point numbers | Prestashop Shippingbo | When the order is retrieved |
| Tracking information in the email | Shippingbo Prestashop | On shipping |
| Order origin | Prestashop Shippingbo | When the order is retrieved |
| Product customisation | Prestashop Shippingbo | When the order is retrieved |
| Private messages | Prestashop Shippingbo | When the order is retrieved |
Connection steps: Connect Prestashop to Shippingbo in just a few steps
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1.Generate the API key in Prestashop
From the Prestashop back office, enable the web service and PHP CGI mode, then generate an API key with the required permissions.
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2.Create the Prestashop service in Shippingbo
In Shippingbo, create a Prestashop sales channel, then enter: host, API key, administration URL, Prestashop version and time zone if required.
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3.Enable the required flows
Then configure the elements needed for your use case: order retrieval, status mapping, order lifecycle, stock sending, origin rules and any exclusions.
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4.Install additional modules if necessary
Depending on your configuration, install: the module for retrieving pick-up point numbers and the module for adding tracking information to emails.
The limitations of Prestashop without Shippingbo
Without Shippingbo
- Order retrieval: Manual checks, dependency on the back office
- Consistent stock: Manual adjustments, discrepancies between tools
- Order statuses: Fragmented updates
- Shipping and tracking: Information fragmented across modules
- Exceptions: Case-by-case handling
- Scaling: More manual handling as volume increases
With Shippingbo
- Automatic retrieval, with mapping and webhook options depending on configuration
- Stock sent after changes, depending on activation and SKU matching
- Lifecycle structured from Shippingbo, according to enabled statuses
- Pick-up point numbers, tracking and enhanced emails depending on installed modules
- Exclusion rules and mappings available depending on your setup
- A cleaner flow to operate day to day
Advanced use cases: compatibility is validated before activation
If you use several shops, you need to create a second API key filtered by shop and a second Prestashop add-on in Shippingbo. The stock flow must only be enabled on one connector.
Pick-up point
Retrieval of pick-up point numbers depends on the module installed on the Prestashop side, the relevant carrier and correct id_reference mapping. This point must be validated before go-live.
Order exclusions
You can exclude certain orders according to the payment value or a specific module. This is useful for keeping a cleaner flow when Prestashop also centralises other sources.
Specific statuses and closures
You can map Prestashop statuses to Shippingbo statuses, including specific cases such as partial shipping or certain in-store collection scenarios.
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
Is this a Prestashop add-on to install on my shop?
Yes. The Prestashop integration relies on a module on the shop side, connected to the Shippingbo platform. The module provides the technical link, while Shippingbo lets you manage your logistics operations in a dedicated interface: orders, stock, shipping and carriers.
I have several Prestashop shops. Can your solution manage them?
Yes. Shippingbo can centralise several Prestashop shops within the same platform, with settings adapted to your organisation. This is particularly useful when you manage several websites, brands or shops.
How does Shippingbo compare with standard shipping modules for Prestashop?
Where a standard module often addresses an isolated use case, Shippingbo lets you structure end-to-end logistics management: orders, stock, shipping, statuses and carriers. You are no longer managing only one technical point, but a more complete operational framework.
Can my Prestashop order statuses be updated automatically?
Yes, if the order lifecycle is enabled. Shippingbo can send certain statuses back to Prestashop, depending on your configuration. Tracking information can also be integrated into your shipping processes.