Benefits of the Orange x Shippingbo connector
Greater control over your Orange orders
Your Orange orders flow into Shippingbo for processing in a more centralised environment. You reduce manual imports, data re-entry and scattered handling across extranets, ERP and logistics.
More reliable stock between Orange and your other channels
You publish stock from Shippingbo according to your configuration. You work from a more reliable base to limit availability discrepancies, reduce overselling and better secure your omnichannel flows.
Clearer shipment tracking
Tracking can be sent through the connector with properly structured carrier mapping. You improve shipment visibility and establish a more structured framework for tracking orders, even across several countries or warehouses.
A stronger foundation to support your marketplace growth
You structure your Orange operations more effectively over time. Smoother flows and greater control during activity peaks and periods of increasing volume.
What is synchronised between Orange and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Orders | Orange Shippingbo | Automatic retrieval |
| Stock | Shippingbo Orange | Published according to configuration |
| Tracking | Shippingbo Orange | After shipment |
| Automatic order acceptance | Orange Shippingbo | Optional feature |
| Shop_id | Orange Shippingbo | At connection |
| Product references / SKU mapping | Orange Shippingbo | When the order is retrieved |
| Marketplace offer references | Orange Shippingbo | When the order is retrieved |
| Carrier mapping | Shippingbo Orange | At shipment |
Connection steps: Connect Orange to Shippingbo in just a few steps
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1.Retrieve the connection details
From the marketplace back office, retrieve the existing API key. If you operate multiple stores, also have the Shop_id ready. Make sure you use a user account with the correct permissions, as the API key permissions depend directly on them.
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2.Create the external service in Shippingbo
In Shippingbo: Settings > External services > Add. Select the relevant marketplace, name the connector, then enter the token and Shop_id if required.
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3.Enable and configure the flows you need
Enable the flows you need: order retrieval, stock updates, tracking publication and automatic order acceptance where relevant. If necessary, also adjust mapping parameters such as sku_prefix and use_offer_sku.
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4.Test before going live
Before full use, check the connector behaviour during your first few days of shipping. Verify order retrieval, stock publication, tracking and connector calls.
The limitations of Orange without Shippingbo
Without Shippingbo
- Reliable stock: Out-of-sync stock and manual adjustments
- Fewer operational errors: Double entry, imports/exports and daily workarounds
- Controlled shipping and labels: Poorly standardised carrier selection and errors
- Customer experience: Fragmented tracking, delays and pressure on customer service
- Scalability: Processes that break during peak periods
With Shippingbo
- More reliable stock, fewer discrepancies and greater peace of mind
- Less data re-entry, smoother processing and better-structured execution
- Better-structured shipments, fewer issues and clearer tracking
- Clearer tracking, better information flow and a more reassuring customer journey
- Better capacity to absorb activity, a stronger organisation and more controlled growth
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Orange to Shippingbo?
Retrieve your API key from the marketplace back office. Then create an external service in Shippingbo. Enter the token and Shop_id if you operate multiple stores. Enable the flows required for your configuration.
What data is synchronised between Orange and Shippingbo?
The connector covers order retrieval, stock publication and tracking publication. Everything else depends on your configuration or must be confirmed.
How do I synchronise Orange stock with Shippingbo?
Stock is published from Shippingbo to Orange through the connector. How it works depends on your product configuration and mapping. If there is a discrepancy, the connector settings need to be checked.
Does Shippingbo retrieve Orange orders automatically?
Yes. The connector can retrieve orders automatically. An automatic order acceptance option can also be enabled depending on your configuration.
Does Shippingbo publish tracking to Orange?
Yes. Tracking publication is included within the scope of the standard Mirakl connector. Carrier mapping must be configured correctly to ensure the information is sent back properly.