Shippingbo launches Shippingbo Intelligence, a new product designed to help e-tailers better manage their business. With Naia, AI analysis and sales classes, teams can access information faster, spot anomalies and prioritize the right actions more easily, directly in Shippingbo.
Artificial intelligence is coming to all sectors. In e-commerce logistics, it’s not about following a trend. It’s about solving a concrete problem: teams are still wasting too much time looking for information, cross-checking data and understanding what’s holding things up too late.
C’est dans cette logique que Shippingbo lance Shippingbo Intelligence. Cette nouveauté réunit plusieurs fonctionnalités d’IA directement dans l’environnement Shippingbo pour aider les e-commerçants à analyser plus vite, prioriser plus juste et agir plus efficacement. L’objectif n’est pas d’ajouter un outil de plus. L’objectif est de rendre la logistique plus lisible et plus simple à piloter au quotidien.
A new concept designed to transform data into action
With Shippingbo Intelligence, AI is based directly on data from the Shippingbo environment. It analyzes actual sales, inventory, returns and transport flows to help teams make better, faster decisions.
In concrete terms, Shippingbo Intelligence allows you to :
- find useful information faster
- report anomalies and weak signals
- prioritize references that really count
- help teams make faster decisions without adding a new tool
Here’s a simple overview of the three main functions:
| Functionality | Main role | Concrete benefits |
| Naia, the operational assistant | Answering operational questions | Fewer interruptions, greater autonomy |
| AI Analysis | Highlight anomalies and priorities | Faster, more targeted decisions |
| Sales classes | Make product priorities clear | Picking, replenishment and inventory management |
Another important point is that this intelligence remains within a secure framework. Data is not exported to a public AI. It remains in the Shippingbo environment, with processing designed to meet confidentiality and compliance requirements.
Naia: the AI assistant that answers operational questions

Première brique de cette nouveauté : Naia, l’assistante IA logistique de Shippingbo. Son rôle est de répondre aux questions opérationnelles du quotidien, directement depuis l’environnement Shippingbo.
A question about an order, stock, return or shipping rule can quickly waste teams’ time. With Naia, users ask their questions in natural language and get a contextualized answer based on their actual data.
In practice, Naia helps to :
- reduce management interruptions
- make information more accessible to teams
- streamline day-to-day exchanges
AI analysis: readable audits for faster identification of bottlenecks

Shippingbo Intelligence ‘s second feature: AI analysis. The aim here is clear: to help teams highlight anomalies, weak signals and priority issues, without the need for Excel exports or time-consuming manual analysis.
AI analyses sift through sales, inventory, returns and transport performance to highlight what needs action. An increase in returns, a transport drift, an inventory discrepancy or a catalog inconsistency can thus be highlighted more quickly. They don’t just report problems: they also provide recommendations to help teams know what to correct and where to take priority action.
AI analyses can be used to :
- detect operational drifts faster
- prioritize the subjects to be dealt with
- make concrete recommendations
- avoid time-consuming and dispersed manual analyses
Sales classes: make product priorities immediately visible

Shippingbo Intelligence ‘s third feature: sales classes. This new feature responds to a simple challenge: not all references have the same weight in the business, but they are not always managed with the same level of precision.
Les classes de ventes segmentent automatiquement les produits selon leur rotation réelle. Les équipes identifient plus facilement les références stratégiques, celles qui doivent être rapprochées du picking et celles qui immobilisent de l’espace ou de la trésorerie.
Sales classes help to :
- better organization of picking locations
- secure replenishments
- identify references that are unnecessarily tying up stock
A new product designed for the field
With Shippingbo Intelligence, Shippingbo brings artificial intelligence into logistics execution with a practical, integrated and useful approach. Naia, AI analyses and sales classes have been designed to help e-retailers save time, reduce uncertainty and better manage their business.
Want to see how Shippingbo Intelligence can help you spot anomalies faster, prioritize the right actions and save your teams time? Request a demo:

