Advantages of the DHL x Shippingbo module
Our DHL connector eliminates the barriers between your store and your international customers. Save hours every day by eliminating manual data entry. Our platform lets you define advanced shipping rules to always choose the most suitable DHL service, optimizing your costs and lead times. Everything is controlled from a centralized OMS e-commerce, giving you complete visibility.
5 key benefits of integration
Full compatibility with DHL Express
Manage all your services (Express Worldwide, Express 9:00, Economy Select, etc.) from a single interface.
Automated thermal printing
Generate DHL labels in thermal format (ZPL) at the click of a button, ideal for high-volume shipments.
Integrated customs management
Automatically transmit customs information electronically to speed up customs clearance and reduce paper use.
Real-time delivery tracking
Offer your customers perfect traceability, with follow-up statuses automatically entered into the system.
Automatic pickup scheduling
Schedule DHL courier pick-ups directly from the platform, according to your order-picking waves.
Logistics challenges without an integrated DHL module
- Generating customs documents: a major risk
Perfect customs documentation is a prerequisite for every international shipment. Manually filling in pro forma invoices on the MyDHL+ portal is not only slow, but the slightest error can cause delays of several days and fines, destroying the promise of express delivery.
- Label printing: a manual operation unsuited to volume
The process of copying and pasting addresses, weighing and measuring each parcel, then selecting the service for each order is a drag on productivity. It’s impossible to maintain a high shipping rate with this method. Mass printing of transport labels is the only viable solution.
- Pick-up planning: a lack of flexibility
Having to call DHL or connect to a hub to schedule each pickup is inflexible. This prevents you from quickly adjusting your pick-up times to your actual workload, and can cause you to miss the day’s departure for afternoon orders.
- You lack the visibility to manage your business performance
Without an overview and clear rules, it’s easy to overuse very expensive premium services (e.g. Express 9:00) when a more economical service (e.g. Express Worldwide) would have sufficed. The lack of automation in service selection has a direct impact on your profitability.
FAQ - Frequently asked questions
We ship a lot internationally. How well does your module handle customs with DHL?
Yes, this is a central point of our integration. The module supports DHL’s “Paperless Trade” functionality. This means that customs information (product description, value, origin) is extracted from your catalog and transmitted electronically with the label request. This speeds up the customs clearance process and eliminates the need to print and attach multiple invoices to the parcel.
Can we use our own DHL Express contract with your tools?
Absolutely. The platform is designed for you to connect the API keys of your own DHL account. This means you retain 100% of your negotiated rates, terms of service and direct relationship with your DHL sales consultant. We provide the technological layer to automate your processes.
We need to print labels on a ZPL thermal printer. Is this possible?
Yes, our system is fully compatible with thermal printing. You can connect your ZPL printers (Zebra, etc.) and generate DHL labels directly in the right format. It’s the ideal configuration for e-tailers who handle a high volume of orders and need speed and reliability at the packing station.
How does the system choose between DHL's various express services?
The choice is entirely under your control, thanks to our rules engine. You can create very precise automations. For example: “If the destination is the USA and the customer has paid for express delivery, use DHL Express Worldwide. If the destination is Germany, use DHL Economy Select.” The system applies the rule automatically for each order, guaranteeing the best cost/time ratio without manual intervention.
Does Shippingbo send DHL notifications by email, SMS or WhatsApp?
Yes, you can activate personalized multi-channel notifications at every stage of DHL delivery.
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