Benefits of the DHL x Shippingbo connector
Ship faster without juggling tools
Generate your DHL labels directly from Shippingbo and keep shipping operations in the same environment. Less rekeying, fewer interface changes, greater day-to-day fluidity.
Stay in control of every shipment
Centralise DHL tracking information in Shippingbo. Your teams can find a parcel's status more easily and respond to customer enquiries faster.
Grow your international shipping
Structure your international DHL flows with the required carrier and customs information. Reduce manual handling on the most complex shipments and keep a more consistent process from one country to another.
Handle more volume without multiplying processes
Automate application of your carrier rules, manage multi-parcel shipments and integrate DHL into your Shippingbo flows. Your teams can process more shipments without having to recreate a specific organisation for every increase in workload.
What is synchronised between DHL and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Shipping data | Shippingbo DHL | When the shipment is created |
| DHL service | DHL Shippingbo | During shipment preparation |
| Shipping label | DHL Shippingbo | When the shipment is generated |
| Multi-parcel | Shippingbo DHL | When the shipment is created |
| Customs data | Shippingbo DHL | For relevant shipments |
| Customs documents | DHL Shippingbo | During shipment processing |
| Tracking | DHL Shippingbo | After shipping |
| Collection request | Shippingbo DHL | On request |
Connection steps: Connect DHL to Shippingbo in just a few steps
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1.Retrieve your DHL information
API access, relevant Import / Export accounts, services used, Incoterms, insurance, multi-parcel, international requirements and any post-shipment tracking.
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2.Add your DHL contract in Shippingbo
Enter your carrier account and the information required for the API connection.
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3.Configure your services and shipping rules
Add the DHL services used and configure the options suited to your flows: international, Incoterms, multi-parcel, insurance and mapping rules.
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4.Test each service before go-live
Generate a test label for each configured service and have the labels validated by DHL before final go-live.
The limitations of DHL without Shippingbo
Without Shippingbo
- Ship quickly: More back-and-forth between tools.
- Choose the right service: More manual selection.
- Manage international shipping: More checks and rekeying.
- Track parcels: Scattered information.
- Handle more volume: Greater operational workload.
With Shippingbo
- DHL labels integrated into the Shippingbo flow.
- Carrier rules applied automatically.
- Better-structured carrier and customs data.
- Centralised tracking according to the enabled option.
- More automation, without multiplying processes.
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect DHL to Shippingbo?
Enter the API credentials linked to your DHL contract, configure the services used, then test your labels before go-live.
Can I use my own DHL contract with Shippingbo?
Yes. You keep your DHL contract, pricing terms and commercial relationship with the carrier.
Which DHL services are compatible with Shippingbo?
Several DHL services are documented, particularly for express and international shipping. Their availability depends on your contract, destination and shipment type.
Does Shippingbo support international DHL shipments?
Yes, depending on configuration. Shippingbo can send the information required for transport and customs according to the country, service and Incoterm.
Is DHL tracking available in Shippingbo?
Yes, when the corresponding DHL post-shipment tracking option is enabled. Tracking information can then be brought into Shippingbo automatically.
Does Shippingbo manage DHL multi-parcel shipments?
Yes. Multi-parcel is supported. Its use nevertheless depends on the enabled DHL service and your configuration.