Benefits of the Westwing x Shippingbo connector
Direct connection in just a few clicks
Connect Westwing to Shippingbo through a guided setup, with no development required.
Order & stock synchronisation
Westwing orders flow into Shippingbo, while your stock is updated to reduce the risk of overselling and stockouts
Automatic multi-flow orchestration
Routing, tags and exclusion rules: keep a clean back office even across multiple channels.
Automatic tracking and updates
Statuses, tracking and notifications: fewer “where is my parcel?” enquiries and less pressure on customer service.
What is synchronised between Westwing and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Westwing orders | Westwing Shippingbo | Automatically, according to the connector frequency |
| Available stock | Shippingbo Westwing | After a stock change or according to the defined frequency |
| Order statuses | Shippingbo Westwing | According to the enabled processing stages |
| Shipping information | Shippingbo Westwing | At shipment |
| Carrier tracking | Shippingbo Westwing | At shipment |
| Product references / SKU | According to configuration | At connection, then continuously in operation |
| Order source | According to configuration | When the order is imported |
| Control / error messages | Westwing Shippingbo | During import, update or shipment |
Connection steps: Connect Westwing to Shippingbo in just a few steps
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1.Connect your store
Enter your Westwing marketplace and authorise the secure connection.
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2.Configure your rules
Choose your location and define your rules for orders and shipments.
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3.Enable synchronisation
Orders, stock and statuses synchronise automatically.
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4.Test and launch
Validate the setup on a few orders before rolling it out fully.
The limitations of Westwing without Shippingbo
Without Shippingbo
- Reliable stock: Out-of-sync stock and manual adjustments
- Fewer operational errors: Double entry, imports/exports and daily workarounds
- Controlled shipping and labels: Poorly standardised carrier selection and errors
- Customer experience: Fragmented tracking, delays and pressure on customer service
- Scalability: Processes that break during peak periods
With Shippingbo
- More reliable stock, fewer discrepancies and greater peace of mind
- Less data re-entry, smoother processing and better-structured execution
- Better-structured shipments, fewer issues and clearer tracking
- Clearer tracking, better information flow and a more reassuring customer journey
- Better capacity to absorb activity, a stronger organisation and more controlled growth
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Westwing to Shippingbo?
Westwing connects to Shippingbo in the same way as a Shopify store: connect your account, configure your rules, enable the synchronisations you need, then test on a few orders before launch.
What data is synchronised between Westwing and Shippingbo?
Shippingbo synchronises orders and their line items, stock and delivery information. Depending on your configuration, shipping statuses and tracking numbers are also sent back to Westwing. Synchronisation relies on webhooks and automatic updates, keeping your data up to date without manual intervention.
How do I synchronise Westwing stock with Shippingbo?
Westwing stock synchronisation works on the same principle as Shopify: Shippingbo updates stock according to your configured rules. Then check that the relevant flows and product mapping are enabled.
Does Shippingbo retrieve Westwing orders automatically?
Yes. The connector can retrieve orders automatically. An automatic order acceptance option can also be enabled depending on your configuration.
Are order statuses and tracking updated automatically on Westwing?
Yes. As soon as an order is shipped from Shippingbo, its status is updated on Westwing with the carrier and tracking number. This information automatically triggers shipping notifications on Westwing, with no manual action required. Your customers get clear tracking information and your customer service team receives fewer enquiries.
Is Shippingbo compatible with an omnichannel, multi-warehouse organisation?
Yes. Shippingbo centralises orders from Westwing and your other channels, including marketplaces, retail and B2B, in a single interface. You can define rules to orchestrate flows, prioritise certain channels or distribute orders across several warehouses. This lets you structure your logistics without multiplying tools or adding complexity to your organisation.