Benefits of the Truffaut x Shippingbo connector
Greater control over your Truffaut orders
Your Truffaut orders are brought into Shippingbo to be processed within a more centralised framework. You reduce rekeying, manual imports and fragmented handling in your day-to-day operations.
More reliable stock between Truffaut and your other channels
You publish stock from Shippingbo according to your configuration. You work from a more reliable base to limit availability discrepancies and better handle fluctuations in activity.
Clearer shipment tracking
Tracking can be sent through the connector, with structured carrier mapping. You improve shipment clarity and establish a more structured framework for parcel tracking.
A stronger organisation for growing your marketplace business
You structure your Truffaut flows more effectively over time. Smoother execution. Greater control as activity intensifies or logistics use cases multiply.
What is synchronised between Truffaut and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Orders | Truffaut Shippingbo | Automatic retrieval |
| Stock | Shippingbo Truffaut | Published according to configuration |
| Tracking | Shippingbo Truffaut | After shipment |
| Automatic order acceptance | Truffaut Shippingbo | Optional feature |
| Shop_id | Truffaut Shippingbo | At connection |
| Product references / SKU mapping | Truffaut Shippingbo | When the order is retrieved |
| Marketplace offer references | Truffaut Shippingbo | When the order is retrieved |
| Carrier mapping | Shippingbo Truffaut | At shipment |
Connection steps: Connect Truffaut to Shippingbo in just a few steps
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1.Retrieve the connection details
From the marketplace back office, retrieve the existing API key. If you operate multiple stores, also have the Shop_id ready. Make sure you use a user account with the correct permissions, as the API key permissions depend directly on them.
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2.Create the external service in Shippingbo
In Shippingbo: Settings > External services > Add. Select the relevant marketplace, name the connector, then enter the token and Shop_id if required.
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3.Enable and configure the flows you need
Enable the flows you need: order retrieval, stock updates, tracking publication and automatic order acceptance where relevant. If necessary, also adjust mapping parameters such as sku_prefix and use_offer_sku.
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4.Test before going live
Before full use, check the connector behaviour during your first few days of shipping. Verify order retrieval, stock publication, tracking and connector calls.
The limitations of Truffaut without Shippingbo
Without Shippingbo
- Reliable stock: Unsynchronised stock, manual adjustments, risk of unavailability
- Fewer operational errors: Excel, copy-paste, manual imports, fragmented flows
- Controlled carriers and labels: Complex mapping, poorly suited labels, inconsistent tracking
- Customer experience: Returns and cancellations difficult to track, pressure on customer service
- Scalability: Fragile processes during peaks or when adding a new channel
With Shippingbo
- More reliable stock, fewer discrepancies and greater peace of mind
- Less data re-entry, smoother processing and better-structured execution
- Better-structured shipments, clearer tracking, more readable workflows
- Clearer tracking, better-transmitted information, a more reassuring journey
- Better capacity to absorb activity, a stronger organisation and more controlled growth
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Truffaut to Shippingbo?
Retrieve your API key from the marketplace back office. Then create an external service in Shippingbo. Enter the token and Shop_id if you operate multiple stores. Enable the flows required for your configuration.
What data is synchronised between the Truffaut and Shippingbo?
The connector covers order retrieval, stock publication and tracking publication. Everything else depends on your configuration or must be confirmed.
How do you synchronise Truffaut stock with Shippingbo?
Stock is published from Shippingbo to Truffaut through the connector. How it works depends on your product configuration and mapping. If there is a discrepancy, the connector settings need to be checked.
Does Shippingbo retrieve Truffaut orders automatically?
Yes. The connector can retrieve orders automatically. An automatic order acceptance option can also be enabled depending on your configuration.
Does Shippingbo publish tracking to Truffaut?
Yes. Tracking publication is included within the scope of the standard Mirakl connector. Carrier mapping must be configured correctly to ensure the information is sent back properly.