Benefits of the Teract x Shippingbo connector
Greater control over your Teract orders
Your orders arrive in Shippingbo to be processed within a clearer framework. You reduce fragmentation across tools, files and back offices.
More reliable stock between Teract and your other channels
You publish stock from Shippingbo according to your configuration. You work from a cleaner base to limit discrepancies across marketplace, website, shops and other channels.
More reassuring shipment tracking
Tracking can be sent through the connector with properly structured carrier mapping. You gain clearer visibility over shipments, labels and operational tracking.
A stronger foundation for handling seasonality and structuring your marketplace business
You establish a more structured foundation for managing Teract over time. Greater continuity in execution. Greater control as activity intensifies.
What is synchronised between Teract and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Orders | Teract Shippingbo | Automatic retrieval |
| Stock | Shippingbo Teract | Published according to configuration |
| Tracking | Shippingbo Teract | After shipment |
| Automatic order acceptance | Teract Shippingbo | Optional feature |
| Shop_id | Teract Shippingbo | At connection |
| Product references / SKU mapping | Teract Shippingbo | When the order is retrieved |
| Marketplace offer references | Teract Shippingbo | When the order is retrieved |
| Carrier mapping | Shippingbo Teract | At shipment |
Connection steps: Connect Teract to Shippingbo in just a few steps
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1.Retrieve the connection details
From the marketplace back office, retrieve the existing API key. If you operate multiple stores, also have the Shop_id ready. Make sure you use a user account with the correct permissions, as the API key permissions depend directly on them.
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2.Create the external service in Shippingbo
In Shippingbo: Settings > External services > Add. Select the relevant marketplace, name the connector, then enter the token and Shop_id if required.
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3.Enable and configure the flows you need
Enable the flows you need: order retrieval, stock updates, tracking publication and automatic order acceptance where relevant. If necessary, also adjust mapping parameters such as sku_prefix and use_offer_sku.
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4.Test before going live
Before full use, check the connector behaviour during your first few days of shipping. Verify order retrieval, stock publication, tracking and connector calls.
The limitations of Teract without Shippingbo
Without Shippingbo
- Reliable stock: Fragmented stock, manual trade-offs and risk of discrepancies
- Fewer operational errors: Multiple tools, imports/exports and scattered checks
- Controlled shipping and labels: Fragile mapping, labels requiring correction and inconsistent tracking
- Customer experience: Fragmented tracking, delays and pressure on customer service
- Scalability: Processes become strained during peaks or strong seasonal demand
With Shippingbo
- More reliable stock, fewer discrepancies and greater peace of mind
- Less data re-entry, smoother processing and better-structured execution
- Better-structured shipments, fewer issues and clearer tracking
- Clearer tracking, better information flow and a more reassuring customer journey
- Better capacity to absorb activity, a stronger organisation and more controlled growth
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Teract to Shippingbo?
Retrieve your API key from the marketplace back office. Then create an external service in Shippingbo. Enter the token and Shop_id if you operate multiple stores. Enable the flows required for your configuration.
What data is synchronised between Teract and Shippingbo?
The connector covers order retrieval, stock publication and tracking publication. Everything else depends on your configuration or must be confirmed.
How do I synchronise Teract stock with Shippingbo?
Stock is published from Shippingbo to Teract through the connector. How it works depends on your product configuration and mapping. If there is a discrepancy, the connector settings need to be checked.
Does Shippingbo retrieve Teract orders automatically?
Yes. The connector can retrieve orders automatically. An automatic order acceptance option can also be enabled depending on your configuration.
Does Shippingbo publish tracking to Teract?
Yes. Tracking publication is included within the scope of the standard Mirakl connector. Carrier mapping must be configured correctly to ensure the information is sent back properly.