Benefits of the Sarenza x Shippingbo connector
Greater control over your Sarenza orders
Your Sarenza orders are brought into Shippingbo to be processed in a more centralised environment. You reduce duplicate validations, rekeying and fragmented handling across the extranet, ERP and logistics.
More reliable stock between Sarenza and your other channels
You publish stock from Shippingbo according to your configuration. You work from a more reliable base to reduce availability discrepancies, lower cancellations and better protect multichannel sales.
Clearer shipment tracking
Tracking can be transmitted through the connector, with structured carrier mapping. You improve the clarity of your shipments and establish a more structured framework for monitoring flows, even when rules differ from one marketplace to another.
A stronger foundation to support your marketplace growth
You structure your Sarenza operations more effectively over time. Smoother flows. Greater control during private sales, sales periods and periods of high activity.
What is synchronised between Sarenza and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Orders | Sarenza Shippingbo | Automatic retrieval |
| Stock | Shippingbo Sarenza | Published according to configuration |
| Tracking | Shippingbo Sarenza | After shipment |
| Automatic order acceptance | Sarenza Shippingbo | Optional feature |
| Shop_id | Sarenza Shippingbo | At connection |
| Product references / SKU mapping | Sarenza Shippingbo | When the order is retrieved |
| Marketplace offer references | Sarenza Shippingbo | When the order is retrieved |
| Carrier mapping | Shippingbo Sarenza | At shipment |
Connection steps: Connect Sarenza to Shippingbo in just a few steps
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1.Retrieve the connection details
From the marketplace back office, retrieve the existing API key. If you operate multiple stores, also have the Shop_id ready. Make sure you use a user account with the correct permissions, as the API key permissions depend directly on them.
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2.Create the external service in Shippingbo
In Shippingbo: Settings > External services > Add. Select the relevant marketplace, name the connector, then enter the token and Shop_id if required.
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3.Enable and configure the flows you need
Enable the flows you need: order retrieval, stock updates, tracking publication and automatic order acceptance where relevant. If necessary, also adjust mapping parameters such as sku_prefix and use_offer_sku.
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4.Test before going live
Before full use, check the connector behaviour during your first few days of shipping. Verify order retrieval, stock publication, tracking and connector calls.
The limitations of Sarenza without Shippingbo
Without Shippingbo
- Reliable stock: Unsynchronised stock, late updates, risk of stockouts
- Fewer operational errors: Duplicate validation, extranet management, fragmented flows
- Controlled carriers and tracking: Inconsistent labels, uncertain tracking, mapping to rework
- Customer experience: Delays, cancellations, pressure on customer service
- Scalability: Processes that break during private sales or sales periods
With Shippingbo
- More reliable stock, fewer discrepancies and greater peace of mind
- Less data re-entry, smoother processing and better-structured execution
- Better-structured shipments, clearer tracking, more readable workflows
- Clearer tracking, better-transmitted information, a more reassuring journey
- Better capacity to absorb activity, a stronger organisation and more controlled growth
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Sarenza to Shippingbo?
Retrieve your API key from the marketplace back office. Then create an external service in Shippingbo. Enter the token and Shop_id if you operate multiple stores. Enable the flows required for your configuration.
What data is synchronised between Sarenza and Shippingbo?
The connector covers order retrieval, stock publishing and tracking publishing. The rest depends on your configuration or must be confirmed according to the enabled scope.
How do I synchronise Sarenza stock with Shippingbo?
Stock is published from Shippingbo to Sarenza through the connector. How it works depends on your product configuration and mapping. If there is a discrepancy, the connector settings need to be checked.
Does Shippingbo retrieve Sarenza orders automatically?
Yes. The connector can retrieve orders automatically. An automatic order acceptance option can also be enabled depending on your configuration.
Does Shippingbo publish tracking to Sarenza?
Yes. Tracking publication is included within the scope of the standard Mirakl connector. Carrier mapping must be configured correctly to ensure the information is sent back properly.