Benefits of the Microsoft Dynamics 365 x Shippingbo connector
Save time on every order
Shippingbo reduces data re-entry, intermediary files and manual checks between Microsoft Dynamics 365, your logistics operation and your other tools. Your teams move faster with less friction.
Make stock data more reliable for better execution
Shippingbo helps maintain a cleaner view of logistics stock and synchronise the relevant data according to your organisation. You limit discrepancies that cause stockouts, delays and unnecessary trade-offs.
Run your B2B, B2C and marketplace flows with greater confidence
As channels multiply, Shippingbo helps structure execution around clearer rules. You maintain a more organised operation even with several order flows.
Handle the workload more effectively as activity accelerates
Volume peaks, new channels, new sites and exports: Shippingbo helps you maintain clean execution without multiplying in-house tools, custom developments and workarounds.
What is synchronised between Microsoft Dynamics 365 and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| B2C orders | Microsoft Dynamics 365 Shippingbo | Automatically retrieved from the sales source |
| Orders to send to Microsoft Dynamics 365 / ERP | Shippingbo Microsoft Dynamics 365 | At “To prepare” or “Shipped” status |
| B2B orders entered in Microsoft Dynamics 365 / ERP | Microsoft Dynamics 365 Shippingbo | On entry or through a regular batch |
| Product references / logistics data | Microsoft Dynamics 365 Shippingbo | On creation, update or by batch |
| Stock available for sale | Shippingbo Microsoft Dynamics 365 | According to the defined frequency |
| Physical stock | Shippingbo Microsoft Dynamics 365 | According to the defined frequency |
| Physical stock changes | Shippingbo Microsoft Dynamics 365 | Webhook or export |
| Expected receipts to create | Microsoft Dynamics 365 Shippingbo | According to the defined process |
| Quantities actually received | Shippingbo Microsoft Dynamics 365 | When the expected receipt is closed |
| Returns | Microsoft Dynamics 365 Shippingbo | On creation and then on update |
Connection steps: Connect Microsoft Dynamics 365 to Shippingbo in just a few steps
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1.Define the project scope upfront with an integrator
Define the flows to enable: B2C orders, B2B orders, catalogue, stock, inbound receipts and returns.
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2.Define the master system for each data type
Catalogue, stock, orders and shipments: avoid having the ERP and Shippingbo modify the same data at the same time.
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3.The integrator develops the connector
Development by an integrator with in-depth knowledge of Shippingbo flows
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4.Test and go live with key business scenarios
Cancellation, partial shipment, returns, replenishment, B2B orders and multiple locations: validate the use cases that really matter before deployment.
The limitations of Microsoft Dynamics 365 without Shippingbo
Without Shippingbo
- Flow reliability: Scattered data, more manual checks and more discrepancies
- Team time: Data re-entry, shared files, checks and reprocessing
- Usable stock data: Incomplete visibility across tools and channels
- B2B / B2C / marketplace management: Flows duplicated depending on the use case
- Shipping, tracking and returns: Separate tools, fragmented tracking and greater customer service workload
- Capacity to absorb peaks: Processes become strained as soon as volumes rise
With Shippingbo
- Better-structured flows between Microsoft Dynamics 365, the warehouse and logistics operations
- Less manual handling and more time to manage operations
- Better-synchronised logistics stock for cleaner execution
- Clearer execution depending on the order type
- Smoother execution across shipping, tracking and returns
- A more robust organisation to handle the workload with greater confidence
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Microsoft Dynamics 365 to Shippingbo?
The connection starts with straightforward scoping: define the master system for each data type, the flows required and the appropriate exchange method. Key scenarios are then tested before go-live.
What data can be synchronised between Microsoft Dynamics 365 and Shippingbo?
Depending on your configuration: orders, order data sent to Microsoft Dynamics 365, stock, stock changes, receipts, returns and shipping information.
How can stock reliability be improved between Microsoft Dynamics 365, e-commerce and logistics?
The recommended principle is clear: Shippingbo becomes the master system for logistics stock and synchronises the relevant data at the correct account and flow level.
Can Shippingbo support a multi-warehouse setup with Microsoft Dynamics 365?
Yes. Shippingbo helps structure execution and order routing according to your business rules and logistics organisation.
Can receipts be managed between Microsoft Dynamics 365 and Shippingbo?
Yes. Expected receipts can be created and tracked in Shippingbo, with the quantities actually received sent back according to the selected flow.
Can returns be integrated into a cleaner flow?
Yes. Microsoft Dynamics 365 can create a return in the OMS and then retrieve processing statuses according to the configuration in place.