Benefits of the Macway x Shippingbo connector
Greater control over your Macway orders
Your orders arrive in Shippingbo within a clearer framework. You reduce data re-entry, manual processing and post-incident catch-up work.
More reliable stock between Macway and your other channels
You publish stock from Shippingbo according to your configuration. You reduce discrepancies between marketplace, actual stock and other business tools.
More reassuring shipment tracking
Tracking can be sent through the connector, with structured carrier mapping. You gain greater clarity over shipments, statuses and operational tracking.
A stronger foundation to manage pre-orders, peaks and scaling
Structure your Macway workflows for the long term. Greater continuity in execution. Greater control as orders become more complex.
What is synchronised between Macway and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Orders | Macway Shippingbo | Automatic retrieval |
| Stock | Shippingbo Macway | Published according to configuration |
| Tracking | Shippingbo Macway | After shipment |
| Automatic order acceptance | Macway Shippingbo | Optional feature |
| Shop_id | Macway Shippingbo | At connection |
| Product references / SKU mapping | Macway Shippingbo | When the order is retrieved |
| Marketplace offer references | Macway Shippingbo | When the order is retrieved |
| Carrier mapping | Shippingbo Macway | At shipment |
Connection steps: Connect Macway to Shippingbo in just a few steps
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1.Retrieve the connection details
From the marketplace back office, retrieve the existing API key. If you operate multiple stores, also have the Shop_id ready. Make sure you use a user account with the correct permissions, as the API key permissions depend directly on them.
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2.Create the external service in Shippingbo
In Shippingbo: Settings > External services > Add. Select the relevant marketplace, name the connector, then enter the token and Shop_id if required.
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3.Enable and configure the flows you need
Enable the flows you need: order retrieval, stock updates, tracking publication and automatic order acceptance where relevant. If necessary, also adjust mapping parameters such as sku_prefix and use_offer_sku.
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4.Test before going live
Before full use, check connector behaviour during your first shipping days. Review order retrieval, stock publication, tracking and connector calls.
The limitations of Macway without Shippingbo
Without Shippingbo
- Reliable stock: Scattered stock, manual checks, risk of discrepancies
- Fewer operational errors: Duplicate data entry, customer data re-entry, cumbersome processes
- Controlled transport and labels: Unpredictable printing, fragile tracking, heavier processing
- Customer experience: Unclear statuses, delays, customer service overload
- Scalability: Processes that come under pressure with pre-orders or peaks
With Shippingbo
- More reliable stock, fewer discrepancies and greater peace of mind
- Less data re-entry, smoother processing and better-structured execution
- Better-structured shipments, fewer issues and clearer tracking
- Clearer tracking, better information flow and a more reassuring customer journey
- Better capacity to absorb activity, a stronger organisation and more controlled growth
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Macway to Shippingbo?
Retrieve your API key from the marketplace back office. Then create an external service in Shippingbo. Enter the token and Shop_id if you operate multiple stores. Enable the flows required for your configuration.
What data is synchronised between Macway and Shippingbo?
The connector covers order retrieval, stock publication and tracking publication. Everything else depends on your configuration or must be confirmed.
How do I synchronise Macway stock with Shippingbo?
Stock is published from Shippingbo to Macway through the connector. How it works depends on your product configuration and mapping. If there is a discrepancy, the connector settings need to be checked.
Does Shippingbo retrieve Macway orders automatically?
Yes. The connector can retrieve orders automatically. An automatic order acceptance option can also be enabled depending on your configuration.
Does Shippingbo publish tracking to Macway?
Yes. Tracking publication is included within the scope of the standard Mirakl connector. Carrier mapping must be configured correctly to ensure the information is sent back properly.