Benefits of the Heppner x Shippingbo connector
Ship with Heppner within a much more reliable framework
Your teams work with clearer rules to generate shipments, apply the right service and reduce discrepancies when generating labels.
Reduce manual handling that slows down operations
Shippingbo centralises Heppner shipment preparation to avoid data re-entry, workarounds and back-and-forth between tools as the pace accelerates.
Stay in control of non-standard workflows
Multi-parcel, specific services, B2B constraints, international: your Heppner shipments are better structured so they remain manageable even as cases become more complex.
Give your teams greater visibility after shipment
Information relevant to operations and customer service remains better structured, helping teams respond faster, process more cleanly and track shipments with greater confidence.
What is synchronised between Heppner and Shippingbo
Synchronization is automatic. Some behaviors depend on order status and enabled options
| Data | Direction | Trigger and/or frequency |
|---|---|---|
| Shipping order | Shippingbo Heppner | When generating the shipment |
| Shipping label | Heppner Shippingbo | When generating the shipment |
| Heppner service | Shippingbo Heppner | When generating the shipment |
| Associated Star Product | Shippingbo Heppner | When generating the shipment |
| Sender / branch information | Shippingbo Heppner | On activation then shipment |
| Generic goods description | Shippingbo Heppner | When generating the shipment |
| Multi-parcel | Heppner Shippingbo | When generating the shipment |
| Manifest / close-out / handover | Shippingbo Heppner | End of day / according to process |
| Post-shipment tracking | Heppner Shippingbo | Post-shipment |
| International / paperless documents | Shippingbo Heppner | When generating the shipment |
| Insurance | Shippingbo Heppner | When generating the shipment |
| Saturday delivery | Shippingbo Heppner | When generating the shipment |
Connection steps: Connect Heppner to Shippingbo in just a few steps
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1.Connect Heppner to your Shippingbo environment
Add Heppner from your carrier connectors, then start linking the account to prepare activation.
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2.Enter your logistics parameters
Configure the information relevant to your shipments: Heppner services, label settings, delivery options, company data and, where needed, international workflows.
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3.Validate your workflows before opening them
Test your labels and shipments within a validation framework to secure operation before going live.
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4.Go live with a structured process
Once checks are complete, open the connector to your teams so they can ship with Heppner within a more reliable day-to-day framework.
The limitations of Heppner without Shippingbo
Without Shippingbo
- Reliable stock (anti-overselling): Unsynchronised stock, manual adjustments
- Fewer operational errors: Duplicate data entry, exports/imports, workarounds
- Controlled transport & labels: Carrier selection not sufficiently automated, errors
- Customer experience: Fragmented tracking, delays and pressure on customer service
- Scalability (peaks & growth): Processes that break during activity peaks
With Shippingbo
- Unified stock + stock sent back after every change
- Automated workflows, centralised data
- Rules + carrier automation
- Consolidated statuses & tracking
- Robust orchestration, multi-workflow
Advanced use cases: compatibility is validated before activation
When your Heppner workflows fall outside the standard case, Shippingbo helps define them more cleanly before industrialising them.
Multi-parcel
A single order needs to be shipped in several parcels. Label generation, fulfilment and tracking must remain clean without making teams' work more complex. Shippingbo lets you define this behaviour in the Heppner connector and validate it in your configuration before going live, making the process more usable day to day.
Bulky items, pallets or chartering
Some shipments fall outside the standard small-parcel workflow and require more precise handling: bulky goods, pallets, chartering or stronger B2B constraints. Shippingbo lets you define these workflows within a clearer framework, with the right services and parameters for your organisation, making their processing more reliable.
Delivery by appointment or B2B constraints
Some recipients impose specific requirements: appointment booking, additional information, receiving constraints or stricter operational expectations. Shippingbo helps integrate these parameters into the Heppner shipping workflow according to the selected configuration, reducing discrepancies between the customer promise and actual execution.
International shipments
As soon as you ship internationally, workflows become more demanding: additional information, paperless documents, Incoterms and tighter coordination. Shippingbo lets you structure these shipments in the connector with the parameters required for international shipping, preparing cleaner workflows before operations begin.
Reliable, available and secure technology
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99.99% uptime
and proven cloud infrastructure
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Geo-replication
and real-time synchronization
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Continuous updates
without downtime
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GDPR compliance
and regular audits
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Proven cloud infrastructure
and regular audits
FAQ - Frequently asked questions
How do I connect Heppner to Shippingbo?
From Shippingbo, add Heppner to your carrier connectors, link the account, then create your service configuration. Next, enter the parameters relevant to your shipments before starting the testing phase.
What information should be prepared before activation?
Gather information relating to your Heppner account and branch, as well as company data and shipping parameters: services used, associated Star Products, SIREN, SIRET, GS1 company prefix, generic product description and fulfilment cut-off time.
Which Heppner services can be used in Shippingbo?
The connector lets you configure the Heppner services mentioned in your inputs: Express, Messagerie, Monocolis, Lot / Affrètement, System + and International. The correct service is then associated with your shipping configuration.
Can delivery options and shipping parameters be managed?
Yes. You can configure operationally relevant elements such as information displayed on labels, insurance where applicable, and certain service options such as Saturday delivery for labels generated on Friday.
Can we ship internationally with Heppner through Shippingbo?
Yes. The connector supports international shipments with paperless customs documents and entry of the Incoterm, which is required for these workflows.