Sending parcels internationally can quickly become a headache if you’re not familiar with customs formalities. The CN22 form, indispensable for small shipments, is often a source of confusion. In this article, discover a clear and practical step-by-step guide to completing this document, avoiding common mistakes and ensuring that your shipments arrive safely, without stress or delay.
- What are CN22 and CN23 customs forms?
- Definition of CN22 form
- Definition of CN23 form
- When should I use form CN22?
- How do I fill in the CN22 form?
- Practical tips to avoid errors on form CN22
- Simplify your international shipments with Shippingbo
International shipments can sometimes seem complex, especially when it comes to completing customs formalities. Among these formalities, the CN22 form plays an essential role for low-value packages. In this article, find out everything you need to know to complete this document correctly and optimize your shipments.
What are CN22 and CN23 customs forms?

When it comes to shipping parcels internationally, customs compliance is a key step. CN22 and CN23 forms are
Definition of CN22 form
Form CN22 is designed for small, low-value parcels. It is a simplified customs declaration that accompanies international shipments up to a value of €300, although this threshold can vary from country to country and from carrier to carrier. The form is affixed directly to the parcel, in the form of a standardized label.
Its main purpose is to provide customs with essential information on the contents of the package, such as :
- A clear description of the goods.
- Total weight.
- The value in local currency.
- Country of origin.
The CN22 is ideal for lightweight shipments, such as a book, T-shirt or piece of handcrafted jewelry. It’s quick to fill out and requires no additional complex documentation, except for specific goods such as regulated products.
Definition of CN23 form
The CN23 form, on the other hand, is used for larger or higher-value consignments. It is generally used for parcels in excess of €300, or containing goods requiring more detailed information to be properly processed by the customs authorities.
This document requires additional elements, such as a more exhaustive description of the goods, including quantity, weight per item and unit value. A commercial or pro forma invoice must also be attached to justify the value of the items. Last but not least, we may need to provide details of transport conditions, such as delivery method or insurance.
The CN23 is indispensable for items such as electronic equipment, high-end clothing or batches of goods intended for resale. Unlike the CN22, it must be inserted in a transparent pouch attached to the parcel, and sometimes accompanied by a copy for customs purposes.
When should I use form CN22?

Form CN22 is used in very specific situations, notably for low-value international shipments. As a general rule, this document is required for packages whose total value does not exceed
For example, if you’re an e-merchant based in France and you’re sending a necklace worth €50 to a customer in Canada, you’ll need a CN22 form to accompany your parcel. It allows us to detail goods and guarantee their compliance with local customs regulations.
However, for packages exceeding the value limit or containing goods requiring a more complete description, such as expensive electronic equipment, the CN23 will be more appropriate. A good understanding of the rules applicable to your type of shipment is therefore essential to avoid delays or problems at border crossings.
How do I fill in the CN22 form?

Completing a CN22 form may seem complicated at first glance, but following a clear, structured method makes the process quick and easy. Find out step-by-step how to fill in a CN22 form accurately, reducing the risk of errors and delays.
Step 1: Sender and recipient information
The first step is to provide basic information on the sender and recipient. This data is crucial for identifying the package and resolving any routing problems. Clearly indicate your full contact details, including name, address and telephone number, and do the same for the recipient. Incomplete or erroneous addresses can lead to serious delays or returns.
Step 2: Description of goods
A precise description of the items contained in the parcel is essential if customs authorities are to understand the nature of the goods being shipped. Specify each item with clear details, such as product type and number of items. You can also include customs codes if you know them, as this makes it easier for customs to process the parcel and reduces the risk of further checks.
Step 3: Item weight and value
Customs require that each item be accompanied by its exact weight and declared value. Measure the weight of each item, or estimate it if necessary, and indicate the actual market value in euros. It may be useful to add a copy of the invoice to justify the declared value. An incorrect estimate of value or weight could result in additional charges or delays.
Step 4: Signature and date
This last step is essential to validate your declaration. By signing the form, you certify that all the information provided is accurate and complete. Don’t forget to add the date of shipment before affixing the form to the parcel. This simple step ensures that your shipment complies with customs regulations and avoids rejection by the authorities.
Practical tips to avoid errors on form CN22
Correct completion of the CN22 form is crucial to avoid delays, additional costs or customs blockages. Here are a few practical tips to ensure the compliance of your declarations and optimize your international shipments:
- Declare a realistic value: Under- or over-valuing goods can lead to complications. Always declare the real value of items to avoid penalties or refusal of entry into the destination country. Use a commercial invoice to guarantee accuracy.
- Be precise in your descriptions: Vague descriptions such as “clothing” or “accessories” can lead to longer processing times in customs. Describe each item in detail. A good description reduces the risk of misunderstandings.
- Check weights and measures: Make sure the total weight of the package and the weight of each item are correct. Inconsistencies can cause delays and sometimes additional costs. An accurate parcel scale is an indispensable tool for avoiding approximations.
- Include customs codes: Although not mandatory on the CN22, customs codes simplify customs processing and speed up delivery. You can find the appropriate codes in online databases such as the official customs nomenclature site.
- Respect value and weight limits: The CN22 is designed for low-value parcels (often up to €300) weighing less than 2 kg. If your parcel exceeds these thresholds, use form CN23.
- Check regulations specific to the destination country: Some countries have special rules on importing goods. Make sure your products are authorized and comply with local requirements.
- Make sure the form is legible: Avoid errors caused by illegible handwriting or poor-quality printing. If possible, prefer electronically generated forms for optimum clarity.
- Keep a copy of your declaration: Keeping a record of your completed CN22 form can prove useful in the event of a dispute or question from customs or the customer.
Simplify your international shipments with Shippingbo
Although the CN22 form is indispensable for certain international shipments, it is essential to equip yourself with high-performance tools for more complex formalities, such as the CN23 form. If your company carries out shipments outside the EU requiring this form, Shippingbo is the right solution for you.
Thanks to its innovative SaaS platform, Shippingbo automatically generates pre-filled CN23 forms based on your order information. This automation, combined with simultaneous printing of the transport label and customs form, guarantees optimum accuracy and eliminates the risk of manual error. You save precious time while improving the compliance of your shipments.
Whether you’re shipping large quantities or specific products, Shippingbo optimizes your international logistics by simplifying time-consuming steps. Adopt Shippingbo and transform your international shipping management into a smooth, fast and secure process.
Save time and simplify your international shipments: discover our tips for printing your labels three times faster:

