The power of Open-Prod x Shippingbo integration
Your Open-Prod ERP is the heart of your sales management, but is it equipped for today’s logistics challenges? The native connector enables orders to flow seamlessly from the ERP to the warehouse, and instant feedback on shipping status. You retain the robustness of your ERP while adding the agility of a state-of-the-art logistics execution solution. The result: a unified value chain, from customer order to carrier handover, without a single grain of sand.
5 key benefits of integration
Total inventory reliability
Put an end to discrepancies between your ERP and warehouse reality. Bi-directional synchronization ensures that every physical movement updates your e-commerce inventory management in Open-Prod in real time.
Tenfold increase in picking productivity
Your pickers wait no longer. Orders validated in Open-Prod are instantly transformed into optimized picking lists, reducing kilometers traveled and picking errors.
Automated carrier selection
No more loss of margin on shipping costs. The system automatically allocates the most appropriate carrier (cost/delivery time) according to defined rules, without human intervention.
Traceability and Customer Satisfaction
The tracking number is automatically transferred to Open-Prod as soon as the label is edited. Your sales teams and customers have real-time information, drastically reducing support tickets (WISMO).
Centralized Omnichannel Management
Whether your orders come from B2B, B2C or marketplaces, everything is centralized. You orchestrate all your flows via a powerful e-commerce OMS connected to your ERP.
Your current logistics challenges with Open-Prod
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The bottleneck of label publishing
Generating carrier labels directly from a general-purpose ERP system is often an ordeal: address re-entry, weight errors, or incompatibility with certain carriers. This creates an artificial slowdown at the end of the chain, penalizing your “Time-to-Ship”. By outsourcing this task to a connector specialized in theprinting of transport labels, you automate the printing process as soon as the order is validated, whatever the carrier, while keeping the data in Open-Prod.
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Blindness to real stocks
Managing inventory on an ERP system with no direct link to warehouse operations creates a dangerous time lag. You may be selling products you no longer have, or stocking products your sales force can’t see. The lack of real-time updates leads to frustrating out-of-stocks and overselling, which damages your reputation. The connection ensures a single truth about the stock available for sale.
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The complexity of omnichannel
Open-Prod manages your production and sales processes perfectly, but the addition of multiple sales channels (marketplaces, e-commerce sites, counter sales) makes logistics flows more complex. Without a dedicated orchestration layer, your teams have to juggle multiple interfaces to prioritize orders. Seamless integration enables all channels to be handled with the same industrial rigor, without multiplying the number of tools.
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Lack of responsiveness to unforeseen events
An incorrect address, a last-minute carrier change or a poorly managed customer return are all grains of sand that block a conventional ERP system. These exceptions often require time-consuming manual intervention outside the system. By connecting a logistics execution solution, you can manage these exceptions via automated workflows, freeing up your teams for higher value-added tasks.
FAQ - Frequently asked questions
Does the Open-Prod connector require any specific development on our part?
No, the aim of our connector is to be “Plug & Play” to limit technical debt. The technology is designed to interface with Open-Prod standards via API or flat file exchange, depending on your current configuration. This means you don’t need to mobilize a team of developers for months on end. Installation is fast and can be configured to match your business rules (order status mapping, carrier matching, stock rules), so you can be up and running very quickly.
How does stock synchronization handle in-process orders in Open-Prod?
This is the advantage of connecting a production ERP (CAPM) to a logistics solution. The connector can be configured so that only orders for which stock is physically available, or for which production has been completed, are forwarded to logistics. In the same way, stock movements linked to goods receipts or rotating inventories in the warehouse are passed on to Open-Prod. This enables a clear distinction to be made between theoretical stock (accounting) and physical stock (logistics), thus avoiding the risk of promising a customer a product that is still on the production line, with no visibility as to when it will be available.
Can we use this connector if we have several warehouses managed in Open-Prod?
Absolutely. Multi-site management is native to our approach. If Open-Prod manages several depots, the connector is able to identify the storage location concerned and direct the order to the appropriate warehouse, or even ship-from-store. This granularity enables you to optimize your transport costs by shipping from the stock closest to the end customer, while maintaining a consolidated view of your assets at head office level.
What concrete impact does this have on order processing time?
Feedback from our ERP-connected users shows a reduction in processing time of between 30% and 50%. By eliminating the need to re-enter the address for the label, the manual search for the carrier and the manual upload of the tracking data to the ERP, you save several minutes per parcel. On a volume of 1,500 to 5,000 orders per month, this represents dozens of man-hours saved every week, which can be reallocated to quality control or customer service.
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