Advantages of the Rakuten x Shippingbo connector
This Rakuten module is the key to your omnichannel performance. By ensuring order centralization and perfect data synchronization, you eliminate manual tasks and the risk of errors. Our OMS e-commerce gives you the visibility you need to manage your performance on every channel, and turn your logistics into a real competitive advantage.
5 key benefits of integration
Real-time inventory synchronization
A sale on Rakuten updates your stock on your site and your other marketplaces (and vice versa), eradicating the risk of cancellation.
Order centralization
Automatically import and consolidate all your Rakuten orders with those of your other sales channels for fast, unified processing.
Automatic shipment updates
The "shipped" status and tracking number are automatically transmitted to Rakuten, securing your seller indicators.
Automatic order acceptance
Configure the connector to instantly accept new Rakuten orders, guaranteeing compliance with marketplace deadlines.
Centralized offer management
Manage your ads, prices and stock levels on the marketplace directly from your unique product repository.
Logistics challenges without an integrated Rakuten connector
- The risk of negative sales downgrading your rating
Selling a product on your site that has just left for Rakuten is the surest way to see your seller rating drop. Without automatic synchronization, these errors are inevitable. Unified e-commerce inventory management is the only way to protect your account.
- Manual, time-consuming order management
Juggling between the Rakuten back-office and your own CMS back-office to process orders is a time-consuming process that hampers your ability to ship quickly.
- Failure to comply with marketplace requirements
Rakuten imposes strict deadlines for accepting orders and communicating shipping information. A manual process jeopardizes your ability to meet these indicators and achieve or maintain “Super Seller” status.
- A fragmented view of your business
Without a system that centralizes all your data, it’s impossible toanalyze the real profitability of your activity on Rakuten compared to your other channels, once all costs (commissions, logistics) have been taken into account.
FAQ - Frequently asked questions
How does the Rakuten connector synchronize inventory with my store?
Our platform becomes the source of truth for your inventory. When an item is sold on Rakuten, the stock is updated in our system, which instantly sends the new quantity to your store and other channels. If a sale takes place on your website, the stock is updated in the same way on Rakuten. This real-time, two-way synchronization protects you from overselling.
Do I still have to manually accept orders in my Rakuten back office?
No, you can automate this crucial step. Our connector can be configured to automatically accept all new Rakuten orders as soon as they are imported into our system. This ensures you meet marketplace SLAs 24/7 without any manual intervention.
How does the Rakuten tracking update work?
The process is 100% automated. The moment you generate a shipping label for a Rakuten order in our platform, we instantly transmit the “Shipped” status, carrier name and tracking number to the marketplace via their API. This secures your seller metrics and keeps your customers informed.
Can I manage different Rakuten stores or aliases with this Rakuten module?
Yes. Our solution is designed to handle multi-account complexity. You can connect multiple Rakuten seller accounts (or “aliases”) to a single interface, centralizing all your orders and managing your inventory across all your Rakuten storefronts from a unified platform.
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