Trusk connector: automated bulk delivery

Trusk

Selling sofas, household appliances or building materials in the city is a constant logistical challenge. Traffic jams, hard-to-reach areas, floors without elevators: delivery is often the sticking point that spoils the sale. Don't let the fear of delivery failure or the dissatisfaction of "delivered to the foot of the truck" hold back your urban growth. Move from cumbersome, inflexible logistics to total agility. Give your customers the freedom to have their bulky purchases delivered by appointment, directly to their living room, while fully automating the process on the warehouse side.

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Typology: Carriers

The advantages of connecting Trusk to Shippingbo

Connect Trusk to your supply chain, means connecting your business to the reference last-mile network for bulky goods. Our technology eliminates the need for manual entry of errands: thanks to shipping rules shipping rules, your eligible orders (geographical area + weight/volume) are automatically directed to Trusk. You offer a premium service (floor delivery, short delivery times) without adding to the mental workload of your logistics teams.

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5 key points of integration

Automated transport control

No more calls or e-mails to reserve a truck. The system instantly transmits the request to Trusk with the exact dimensions and address as soon as the order is validated.

Delivery upstairs and by appointment

Stand out from the crowd by offering premium delivery directly to the room of the customer's choice, a decisive selling point for furniture and household appliances.

Reactivity D or D+1

Leverage the Trusk fleet to offer ultra-short lead times in urban areas, competing with the e-commerce giants.

Cost optimization

Use Trusk only when relevant. Our e-commerce TMS compares and selects this carrier only for orders requiring this specific level of service.

Transparent customer communication

Report tracking information in real time to reassure customers that their bulky products have arrived, reducing anxiety and after-sales calls.

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The benefits of the Shippingbo solution

Trusted third party
Shippingbo positions itself as a trusted third party that facilitates business between key players in the e-commerce ecosystem.
Customer satisfaction
As the logistics challenges faced by our customers are highly varied, we are committed to providing tailored support to each one of them.
Listening and availability
Whatever your goals, our team remains attentive and available to support you in your growth.
Ecology
Shippingbo helps streamline physical goods flows through multi-carrier collection and intelligent routing of orders to the warehouse closest to the consumer.

Your logistics challenges with bulky goods

Dissatisfaction with delivery “at the foot of the truck

Delivering a washing machine on the sidewalk is the best way to lose a loyal customer. Organizing the ascent to the floor by hand is an administrative nightmare.

The solution: A clear, automated transport offer that includes handling, transforming a physical constraint into a value-added service.

The complexity of urban logistics

Traditional couriers often struggle to deliver oversized products to dense city centers, causing delays and failures.

The solution: Immediate access to a fleet adapted to the city (agile vans) automatically controlled by your OMS, guaranteeing accessibility to the end customer.

Manual race management

Reserving couriers one by one for each large order is impossible at scale (zero scalability) and a source of address errors.

The solution: Automated transport label printing and job order transmission, enabling us to manage 10 or 1,000 deliveries with the same ease.

Lack of visibility on the last mile

Once the goods have left with an independent driver, the “black hole” of information begins, making it impossible to respond to impatient customers.

The solution: An API connection that retrieves race status in real time for end-to-end traceability.

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FAQ - Frequently asked questions

Does the connector support same-day delivery?

Yes, this is one of the great advantages of Trusk coupled with Shippingbo. If your warehouse or store (Ship from Store) is located within the coverage zone, you can set up rules so that any order placed before a certain time (Cut-off) triggers a Trusk delivery request for same-day or next-day slot delivery, offering exceptional responsiveness to your urban customers.

How can I be sure that Trusk is only used for eligible products?

That’s what our rules engine is all about. You don’t want to send a small parcel by Trusk (too expensive) or a product too heavy for one man if it requires two carriers. You set precise conditions in Shippingbo (Weight > 30kg AND Department = 75/92/93/94 AND SKU = “Sofa”) so that Trusk is only selected when it’s the optimal, cost-effective solution.

Can I use it for Ship from Store?

Absolutely. Trusk is particularly well suited to in-store delivery to local customers. Our solution makes it possible to manage decentralized stocks. A web order can be routed to the store closest to the customer, where the team prepares the goods and generates the Trusk transport order in a single click, transforming your points of sale into urban logistics hubs.

Does the solution manage the return of old equipment (WEEE)?

Taking back old household appliances or furniture is a legal obligation and a strong expectation. If your Trusk contract includes this option, our connector can transmit the information (“Reprise 1 pour 1”) to the driver via the delivery instructions, guaranteeing that the service is carried out in accordance with the promise made to the customer at the time of purchase.