The advantages of connecting Swiss Post to Shippingbo
The integration of the Swiss Post connector via Shippingbo acts as a real gas pedal for your international development. By directly synchronizing your supply chain with Swiss Post services, you cut out the technological middleman and the need for re-keying. In concrete terms, this means you can generate your transport documents and manage your customs declarations instantly, without leaving your management interface. This guarantees total compliance and rapid turnaround, boosting your export conversion rate.
5 key points of integration
Total automation of customs documents
Automatic generation of CN23 forms and transmission of customs data (IOSS, HS Code) to avoid blockages at the border.
Mass label output
Print hundreds of Swiss Post labels (Priority, Economy, Swiss-Express) in just a few clicks, directly from your orders.
Intelligent choice of delivery service
Automatically select the most suitable Swiss Post service (cost/delivery time) thanks to your pre-set shipping rules.
Reassuring local customer experience
Provide accurate tracking recognized by your Swiss customers, increasing their confidence and reducing the number of service contacts.
Centralization of omnichannel flows
Whether the order comes from your CMS or a marketplace, shipping via Swiss Post is standardized within a single tool.
Logistical challenges you can eliminate once and for all
- The nightmare of manual customs formalities
Managing exports to Switzerland (outside the EU) requires absolute rigor when it comes to declarations. Filling in CN23 slips manually is the primary source of errors, leading to blocked parcels, delivery delays and penalties. By automating this step, you secure your flows and guarantee that every parcel crosses the border without a hitch.
- Time wasted re-entering addresses
Copying and pasting customer addresses from your CMS into the carrier’s interface is a low-value-added task that considerably slows down your preparation rate. This traditional method puts a ceiling on your daily dispatch volume. The connector eliminates this step: the data passes through on its own, leaving your teams free to concentrate on picking and packing.
- Lack of visibility on cross-border routing
Once the parcel has been handed over to the carrier, the “black hole” of information often begins for the logistician and the end customer, generating anxiety and after-sales tickets. Thanks to a direct connection, you can retrieve delivery statuses in real time to feed your parcel tracking software and reassure your buyers pro-actively.
- The impossibility of comparing transport costs efficiently
Without a centralized tool, it’s difficult to arbitrate between Swiss Post’s different offers or to compare with other carriers according to weight and destination. You often end up paying more out of habit or lack of time. Integration allows you to apply cost-effective shipping strategies based on precise criteria.
FAQ - Frequently asked questions
How does the connector specifically handle customs declarations for Switzerland?
Customs management is often the main sticking point on the way to Switzerland. Our connector is designed to fully automate this aspect. When the label is issued, the solution retrieves product information (HS Code, country of origin, value, weight) directly from your catalog or order. It then automatically generates the required CN23 documents and transmits the electronic data required for advance customs clearance (Paperless). This minimizes the risk of human error and considerably speeds up customs clearance of your goods.
Can I use all Swiss Post delivery services via integration?
Yes, integration is designed to be comprehensive and tailored to your business strategy. You have access to Swiss Post’s full range of domestic and international services, including “PostPac Priority”, “PostPac Economy”, as well as “Swiss-Express” services for urgent deliveries. You can map these services to your in-store delivery methods so that the right service is automatically selected as soon as the order is placed, without manual intervention by the operator.
Is parcel tracking updated in real time for the end customer?
Absolutely. Customer satisfaction depends on transparency, especially for cross-border shipments. The connector automatically uploads the tracking number to your interface and transmits it to your original CMS or Marketplace. As soon as the parcel is scanned by Swiss Post (pick-up, customs clearance, delivery), the status is updated. Your customers can track their parcel via the official link, and you can even automate the sending of personalized email/SMS notifications at each key stage to reduce the pressure on your customer service.
Is it possible to combine Swiss Post with other carriers for an omnichannel strategy?
That’s the whole point of using a logistics orchestration solution. You’re not tied to a single carrier. You can set up Swiss Post as the exclusive carrier for your Swiss-based customers, while using other carriers for France or the rest of Europe. Thanks to our shipping rules system, the tool automatically detects the destination country (in this case, Switzerland) and assigns Swiss Post to the order, printing the right label in the right format. So you can manage a complex omnichannel transport strategy with total operational simplicity.
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